Merge pull request 'fix(routing): הוראת-יו"ר תעבוד בדרך הטבעית — הערה פותחת הרצת-CEO' (#415) from worktree-natural-comment-routing into main

**התסמין:** היו"ר כותב הוראה על תיק והסוכן "מתעלם". ההרצה מדווחת succeeded/exit 0
ואפילו עולה כסף — ולכן זה שרד חודשים בלי שמישהו שם לב.

**שתי סיבות-שורש בלתי-תלויות, שתיהן מאומתות:**

1. ה-wakeup הישיר על ה-issue של התיק מבוטל תמיד: תיק שממתין ליו"ר הוא `in_review`
   ומשויך *לאדם*, ו-Paperclip עונה `issue_assignee_changed` → "אעיר את הבעלים החדש"
   → הבעלים אדם → אף סוכן לא מתעורר.
2. רשת-הביטחון בפלאגין מוסרת את ההוראה כ-`payload.prompt`, וה-runner קורא רק
   `payload.issueId` — הפרומפט נבלע. 18/18 מדידה ב-DB: 0% מסירה, אי-פעם.

**התיקון:** המסלול הטבעי (הערה בטאב-הסוכנים) מפרסם את ההערה בשרשור כרגיל **וגם**
פותח הרצת-CEO עם ההוראה, דרך `pc_open_ceo_run` — הפרימיטיב היחיד שאומת כמגיע
לסוכן (הוכח היום על 1043-02-26: 3,212→7,697 מילים). אותו תיקון ל-interaction-response,
שסובל מאותה תקלה (החצי השני של #228).

**G2 — הסרת מסלול מקביל:** ה-wakeup הנדון-לביטול הוסר מ-`post_comment`; הוא היה
המסלול השני, זה ששותק. כעת מסלול-מסירה קנוני אחד. `mark_comment_routed` מסמן את
ההערה כמנותבת כדי שה-sweep לא יירה הרצת-סרק על מה שכבר טופל.

**G12 — שער-הפלטפורמה:** המגע החדש (`mark_comment_routed`) נחשף דרך
`agent_platform_port.py` בלבד; leak-guard עובר.

התיקון יושב ב-backend (REST) ולא בפלאגין, ולכן אינו חשוף לבאג ה-invocation-scope
שמפיל את ה-sweep. תועד ב-docs/paperclip-quirks.md §7 עם המלכודות שנתקלנו בהן.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>

docs/paperclip-quirks.md

@@ -275,3 +275,40 @@ WARN [plugin] issue.comment.created event missing issueId in payload, skipping
 - **תוקן בצד שלנו** (PR #2, נפרס דרך `npm run build` + `pm2 restart paperclip` — הפלאגין נטען מ-`/home/chaim/plugin-legal-ai` לפי `package_path`).
 - **לקח כללי**: ל-events של הפלאגין — מזהה-הישות-הראשית הוא תמיד `event.entityId`; אל תניח ששדות נמצאים ב-`payload` בלי לאמת מול ה-`.d.ts` של ה-SDK או מול לוג חי.
 - TaskMaster: `legal-ai` #149.
+
+---
+
+## 7. `agents.invoke({prompt})` — הפרומפט נבלע; רק `payload.issueId` נמסר
+
+**התסמין (מנקודת-מבט היו"ר):** כותבים הוראה לסוכן — והוא "מתעלם". ההרצה נראית תקינה
+לחלוטין: `status=succeeded`, `exit_code=0`, בלי שגיאה, ואפילו עולה כסף. הסוכן מדווח
+"כל התורים ריקים — אין עבודה".
+
+**הסיבה:** `ctx.agents.invoke(agentId, companyId, {prompt, reason})` הוא ה-API **המתועד**
+של ה-Plugin SDK ("*Invoke an agent with a prompt payload*"), ו-`prompt` הוא שדה חובה.
+Paperclip מקבל אותו, שומר אותו ב-`agent_wakeup_requests.payload.prompt` — **וה-runner קורא
+רק `payload.issueId`**. הפרומפט לא מגיע למודל. ה-`reason` כן שורד (ל-`context_snapshot.wakeReason`),
+ולכן זה נראה כאילו משהו נמסר.
+
+מדידה ב-DB (2026-07-16): **18 מתוך 18** ה-wakeups שאי-פעם נשאו `payload.prompt` לא הגיעו
+לאף הרצה — 0% מסירה. מול 107,172 wakeups עם `issueId` שעובדים. אימות ישיר: בלוג-ההרצה
+שנבלעה אין ולו אזכור אחד של מספר-התיק, והמודל פותח ב-*"This heartbeat has no scoped wake payload"*.
+
+**מה עושים במקום:** נושאים את ההוראה על **issue**, לא ב-payload — issue-ילד שכבר משויך
+ל-CEO, עם ההוראה ב-`description`, ואז wakeup עם `payload.issueId`. זה בדיוק
+`open_ceo_run` ב-[`web/paperclip_client.py`](../web/paperclip_client.py), והמסלול היחיד
+שאומת כמגיע לסוכן.
+
+**מלכודות שנלוות לזה — אל תיפול בהן שוב:**
+- **`issues.create` של ה-SDK עם `assigneeAgentId` *לא* מעיר את הסוכן.** ה-REST המקביל
+  (`POST /api/issues/:id/children`) *כן* — הוא פולט wakeup `issue_assigned`. אל תכליל
+  מהתנהגות REST על ה-SDK; זה נבדק ונמצא שונה.
+- **`ctx.issues.requestWakeup` (ה-primitive הנכון ב-SDK) נכשל מתוך scheduled job** עם
+  `missing, expired, or unknown invocation scope` — למרות ש-capability `issues.wakeup`
+  מוצהר ומותקן. אותה שגיאה מפילה גם `companies.list` / `issues.list` / `issues.listComments`
+  בתוך ה-sweep, ולכן **רשת-הביטחון `route-pending-comments` אינה אמינה**. לא נחקר לעומק —
+  לכן ניתוב-ההערות הועבר ל-backend של legal-ai (REST), שאינו חשוף לבעיה.
+
+**סטטוס:** נעקף — `POST /api/cases/{case}/agents/comment` ו-`/agents/interaction-response`
+פותחים הרצת-CEO ישירות (REST) ומסמנים את ההערה כמנותבת, כדי שה-sweep השבור לא יירה
+הרצת-סרק. TaskMaster `legal-ai` #228.

web-ui/src/app/cases/[caseNumber]/page.tsx

@@ -14,6 +14,7 @@ import { CaseHeader } from "@/components/cases/case-header";
 import { CaseEditDialog } from "@/components/cases/case-edit-dialog";
 import { DocumentsPanel } from "@/components/cases/documents-panel";
 import { DraftsPanel } from "@/components/cases/drafts-panel";
+import { CaseFilesBrowser } from "@/components/cases/case-files-browser";
 import { DecisionBlocksPanel } from "@/components/cases/decision-blocks-panel";
 import { LegalArgumentsPanel } from "@/components/cases/legal-arguments-panel";
 import { PositionsPanel } from "@/components/cases/positions-panel";
@@ -243,12 +244,17 @@ export default function CaseDetailPage({
             </Card>
           </TabsContent>
 
-          <TabsContent value="drafts" className="mt-0">
+          <TabsContent value="drafts" className="mt-0 space-y-4">
             <Card className="bg-surface border-rule shadow-sm">
               <CardContent className="px-6 py-5">
                 <DraftsPanel caseNumber={caseNumber} status={data?.status} />
               </CardContent>
             </Card>
+            <Card className="bg-surface border-rule shadow-sm">
+              <CardContent className="px-6 py-5">
+                <CaseFilesBrowser caseNumber={caseNumber} />
+              </CardContent>
+            </Card>
           </TabsContent>
 
           <TabsContent value="agents" className="mt-0">

web-ui/src/components/cases/agent-activity-feed.tsx

@@ -1,6 +1,6 @@
 "use client";
 
-import { useRef, useState, useEffect, useMemo } from "react";
+import { useState, useMemo } from "react";
 import { Button } from "@/components/ui/button";
 import { Textarea } from "@/components/ui/textarea";
 import { Badge } from "@/components/ui/badge";
@@ -34,6 +34,9 @@ import {
   HelpCircle,
   ChevronDown,
   Ban,
+  Target,
+  Plus,
+  AlertTriangle,
 } from "lucide-react";
 
 /* ── Role → color mapping ────────────────────────────────────── */
@@ -818,6 +821,312 @@ function IssueGroup({
   );
 }
 
+/* ── Compose: directive box + target selector (top of tab) ────── */
+
+const isOpenStatus = (s: string) => s !== "done" && s !== "cancelled";
+
+/** Client mirror of the server's pick_default_comment_target
+ * (web/paperclip_client.py): prefer the newest OPEN top-level issue (the live
+ * CEO main issue), then any open issue, then any top-level, else newest.
+ * `issues` arrives oldest→newest, so the last match is the newest. */
+function pickDefaultTarget(issues: PaperclipIssue[]): PaperclipIssue | null {
+  if (!issues.length) return null;
+  const isTop = (i: PaperclipIssue) => i.parent_id == null;
+  const preds: ((i: PaperclipIssue) => boolean)[] = [
+    (i) => isOpenStatus(i.status) && isTop(i),
+    (i) => isOpenStatus(i.status),
+    isTop,
+  ];
+  for (const p of preds) {
+    const m = issues.filter(p);
+    if (m.length) return m[m.length - 1];
+  }
+  return issues[issues.length - 1];
+}
+
+const STATUS_TONE: Record<string, string> = {
+  in_progress: "bg-emerald-100 text-emerald-700",
+  in_review: "bg-amber-100 text-amber-700",
+  todo: "bg-emerald-100 text-emerald-700",
+  backlog: "bg-emerald-100 text-emerald-700",
+  blocked: "bg-red-100 text-red-700",
+  done: "bg-gray-100 text-gray-500",
+  cancelled: "bg-red-50 text-red-600",
+};
+function statusTone(s: string) {
+  return STATUS_TONE[s] ?? "bg-gray-100 text-gray-600";
+}
+
+/** Where a chair instruction is routed. `auto` lets the server pick the live
+ * CEO main issue; `issue` targets an explicit one; `new_run` opens a fresh
+ * CEO-owned run (bypasses the human-owned-issue cancellation). */
+type Target =
+  | { kind: "auto" }
+  | { kind: "issue"; id: string }
+  | { kind: "new_run" };
+
+function TargetSelector({
+  issues,
+  target,
+  onChange,
+}: {
+  issues: PaperclipIssue[];
+  target: Target;
+  onChange: (t: Target) => void;
+}) {
+  const [open, setOpen] = useState(false);
+  const defaultIssue = useMemo(() => pickDefaultTarget(issues), [issues]);
+  const activeIssues = issues.filter((i) => isOpenStatus(i.status));
+  const closedIssues = issues.filter((i) => !isOpenStatus(i.status));
+
+  // The issue the pill currently represents (explicit pick, or the auto default).
+  const effectiveIssue =
+    target.kind === "issue"
+      ? issues.find((i) => i.id === target.id) ?? null
+      : target.kind === "auto"
+        ? defaultIssue
+        : null;
+
+  return (
+    <div className="relative min-w-0">
+      <button
+        type="button"
+        onClick={() => setOpen((o) => !o)}
+        aria-expanded={open}
+        className="flex items-center gap-2 bg-sand-soft/60 border border-rule rounded-lg px-2.5 py-1.5 hover:border-gold/60 min-w-0 max-w-full"
+      >
+        <Target className="w-3.5 h-3.5 text-gold-deep shrink-0" />
+        {target.kind === "new_run" ? (
+          <span className="text-xs font-semibold text-navy">פתח הרצה חדשה</span>
+        ) : effectiveIssue ? (
+          <>
+            <Badge variant="outline" className="text-[10px] font-mono shrink-0">
+              {effectiveIssue.identifier}
+            </Badge>
+            <span className="text-xs font-medium text-navy truncate">
+              {shortIssueTitle(effectiveIssue.title)}
+            </span>
+            <span
+              className={`text-[10px] font-semibold rounded-full px-2 py-0.5 shrink-0 ${statusTone(effectiveIssue.status)}`}
+            >
+              {issueStatusLabel(effectiveIssue.status)}
+            </span>
+          </>
+        ) : (
+          <span className="text-xs text-ink-muted">בחר יעד</span>
+        )}
+        <ChevronDown className="w-3.5 h-3.5 text-ink-faint shrink-0 ms-1" />
+      </button>
+
+      {open && (
+        <>
+          <div
+            className="fixed inset-0 z-10"
+            onClick={() => setOpen(false)}
+            aria-hidden
+          />
+          <div className="absolute z-20 top-full mt-1 start-0 w-[360px] max-w-[88vw] bg-white border border-rule rounded-xl shadow-lg p-1.5">
+            <div className="px-2 py-1 text-[10px] font-bold text-ink-faint uppercase tracking-wide">
+              משימות פעילות
+            </div>
+            {activeIssues.map((i) => {
+              const selected =
+                (target.kind === "issue" && target.id === i.id) ||
+                (target.kind === "auto" && defaultIssue?.id === i.id);
+              return (
+                <button
+                  key={i.id}
+                  type="button"
+                  onClick={() => {
+                    onChange({ kind: "issue", id: i.id });
+                    setOpen(false);
+                  }}
+                  className={`w-full flex items-center gap-2 px-2 py-2 rounded-lg text-start hover:bg-sand-soft ${selected ? "bg-gold/10" : ""}`}
+                >
+                  <span className="w-1.5 h-1.5 rounded-full bg-emerald-500 shrink-0" />
+                  <Badge variant="outline" className="text-[10px] font-mono shrink-0">
+                    {i.identifier}
+                  </Badge>
+                  <span className="text-xs text-ink-soft truncate flex-1">
+                    {shortIssueTitle(i.title)}
+                  </span>
+                  <span
+                    className={`text-[10px] font-semibold rounded-full px-2 py-0.5 shrink-0 ${statusTone(i.status)}`}
+                  >
+                    {issueStatusLabel(i.status)}
+                  </span>
+                  {selected && (
+                    <CheckCircle2 className="w-3.5 h-3.5 text-gold-deep shrink-0" />
+                  )}
+                </button>
+              );
+            })}
+
+            {closedIssues.length > 0 && (
+              <>
+                <div className="h-px bg-rule-soft my-1.5 mx-1" />
+                <div className="px-2 py-1 text-[10px] font-bold text-ink-faint uppercase tracking-wide">
+                  משימות סגורות · שליחה אליהן לא תעיר סוכן
+                </div>
+                {closedIssues.map((i) => (
+                  <div
+                    key={i.id}
+                    className="w-full flex items-center gap-2 px-2 py-2 rounded-lg opacity-60 cursor-not-allowed"
+                    title="משימה סגורה — שליחה אליה לא תעיר סוכן"
+                  >
+                    <span className="w-1.5 h-1.5 rounded-full bg-ink-faint shrink-0" />
+                    <Badge variant="outline" className="text-[10px] font-mono shrink-0">
+                      {i.identifier}
+                    </Badge>
+                    <span className="text-xs text-ink-faint truncate flex-1">
+                      {shortIssueTitle(i.title)}
+                    </span>
+                    <span
+                      className={`text-[10px] font-semibold rounded-full px-2 py-0.5 shrink-0 ${statusTone(i.status)}`}
+                    >
+                      {issueStatusLabel(i.status)}
+                    </span>
+                  </div>
+                ))}
+              </>
+            )}
+
+            <div className="h-px bg-rule-soft my-1.5 mx-1" />
+            <button
+              type="button"
+              onClick={() => {
+                onChange({ kind: "new_run" });
+                setOpen(false);
+              }}
+              className="w-full flex items-center gap-2.5 px-2 py-2 rounded-lg text-start hover:bg-sand-soft"
+            >
+              <span className="w-6 h-6 rounded-md bg-navy text-white flex items-center justify-center shrink-0">
+                <Plus className="w-4 h-4" />
+              </span>
+              <span className="min-w-0">
+                <span className="block text-xs font-semibold text-navy">
+                  פתח הרצה חדשה
+                </span>
+                <span className="block text-[10px] text-ink-muted">
+                  ה-CEO ייצור משימה חדשה ויטפל בהוראה מאפס
+                </span>
+              </span>
+            </button>
+          </div>
+        </>
+      )}
+    </div>
+  );
+}
+
+function Composer({
+  caseNumber,
+  issues,
+}: {
+  caseNumber: string;
+  issues: PaperclipIssue[];
+}) {
+  const sendComment = useSendComment(caseNumber);
+  const [body, setBody] = useState("");
+  const [target, setTarget] = useState<Target>({ kind: "auto" });
+
+  const selectedIssue =
+    target.kind === "issue" ? issues.find((i) => i.id === target.id) ?? null : null;
+  const closedTarget = !!selectedIssue && !isOpenStatus(selectedIssue.status);
+
+  const handleSend = () => {
+    if (!body.trim() || closedTarget) return;
+    const vars =
+      target.kind === "new_run"
+        ? { body: body.trim(), new_run: true }
+        : target.kind === "issue"
+          ? { body: body.trim(), issue_id: target.id }
+          : { body: body.trim() };
+    sendComment.mutate(vars, {
+      onSuccess: (res) => {
+        setBody("");
+        setTarget({ kind: "auto" });
+        toast.success(
+          res.new_run
+            ? `נפתחה הרצה חדשה — ${res.issue_identifier}`
+            : `נשלח ל-${res.issue_identifier}`,
+        );
+      },
+      onError: () => toast.error("שגיאה בשליחת ההודעה"),
+    });
+  };
+
+  return (
+    <div className="bg-white border border-rule rounded-xl shadow-sm p-3.5">
+      <div className="flex items-center gap-2 mb-2.5">
+        <MessageSquare className="w-4 h-4 text-gold-deep" />
+        <h3 className="text-sm font-bold text-navy">הוראה לסוכנים</h3>
+        <span className="text-[11px] text-ink-faint ms-auto">
+          Ctrl+Enter לשליחה
+        </span>
+      </div>
+
+      <div className="flex items-center gap-2 mb-2 flex-wrap">
+        <span className="text-[11px] font-semibold text-ink-muted shrink-0">
+          שליחה אל:
+        </span>
+        <TargetSelector issues={issues} target={target} onChange={setTarget} />
+      </div>
+
+      {closedTarget && (
+        <div className="flex items-start gap-2 bg-red-50 border border-red-200 rounded-lg px-3 py-2 mb-2 text-[11.5px] text-red-700 leading-snug">
+          <AlertTriangle className="w-4 h-4 shrink-0 mt-0.5" />
+          <div>
+            <b className="font-bold">יעד סגור.</b> שליחה למשימה סגורה לא תעיר סוכן —
+            ההוראה לא תטופל. בחר משימה פעילה או{" "}
+            <button
+              type="button"
+              className="font-bold underline"
+              onClick={() => setTarget({ kind: "new_run" })}
+            >
+              פתח הרצה חדשה
+            </button>
+            .
+          </div>
+        </div>
+      )}
+
+      <Textarea
+        value={body}
+        onChange={(e) => setBody(e.target.value)}
+        placeholder="כתוב הוראה לסוכנים..."
+        aria-label="הוראה לסוכנים"
+        className="min-h-[60px] resize-none text-sm"
+        dir="rtl"
+        onKeyDown={(e) => {
+          if (e.key === "Enter" && (e.ctrlKey || e.metaKey)) {
+            e.preventDefault();
+            handleSend();
+          }
+        }}
+      />
+      <div className="flex items-center mt-2">
+        <span className="text-[11px] text-ink-faint">
+          ההודעה תנותב דרך סוכן ה-CEO · היעד ניתן לשינוי למעלה
+        </span>
+        <Button
+          size="sm"
+          className="ms-auto"
+          onClick={handleSend}
+          disabled={!body.trim() || closedTarget || sendComment.isPending}
+        >
+          {sendComment.isPending ? (
+            <Loader2 className="w-4 h-4 animate-spin" />
+          ) : (
+            <Send className="w-4 h-4 me-1" />
+          )}
+          שלח
+        </Button>
+      </div>
+    </div>
+  );
+}
+
 /* ── Main Feed ───────────────────────────────────────────────── */
 
 export function AgentActivityFeed({
@@ -826,9 +1135,6 @@ export function AgentActivityFeed({
   caseNumber: string;
 }) {
   const { data, isLoading, error } = useAgentActivity(caseNumber);
-  const sendComment = useSendComment(caseNumber);
-  const [body, setBody] = useState("");
-  const endRef = useRef<HTMLDivElement>(null);
 
   // Build issue_id → identifier map (memoized — the feed refetches every 10s,
   // and a fresh Map each render would defeat the child cards' memoization).
@@ -838,27 +1144,6 @@ export function AgentActivityFeed({
     return m;
   }, [data?.issues]);
 
-  // Auto-scroll on new comments or interactions
-  const commentCount = data?.comments?.length ?? 0;
-  const interactionCount = data?.interactions?.length ?? 0;
-  useEffect(() => {
-    endRef.current?.scrollIntoView({ behavior: "smooth" });
-  }, [commentCount, interactionCount]);
-
-  const handleSend = () => {
-    if (!body.trim()) return;
-    sendComment.mutate(
-      { body: body.trim() },
-      {
-        onSuccess: (res) => {
-          setBody("");
-          toast.success(`נשלח ל-${res.issue_identifier}`);
-        },
-        onError: () => toast.error("שגיאה בשליחת ההודעה"),
-      },
-    );
-  };
-
   // ── Empty / loading states ──
 
   if (isLoading) {
@@ -939,14 +1224,18 @@ export function AgentActivityFeed({
   );
 
   return (
-    <div className="flex flex-col h-full">
+    <div className="flex flex-col h-full gap-3">
+      {/* directive box — moved to the TOP, above the activity (most available,
+          no scrolling). Carries the target selector. */}
+      <Composer caseNumber={caseNumber} issues={data.issues} />
+
       {/* agent roster — who's who, compact one-row (mockup 18i v2) */}
       <AgentRoster agents={data.agents ?? []} />
 
-      {/* pending interactions surfaced to the top — each an accordion, first
-          open (mockup 18i v2 — awaiting you). Excluded from the timeline. */}
+      {/* pending interactions surfaced to the top — each an accordion, all
+          COLLAPSED by default (chair opens to look). Excluded from the timeline. */}
       {pending.length > 0 && (
-        <div className="mb-3 rounded-lg border border-amber-300 bg-amber-50 p-3 space-y-2">
+        <div className="rounded-lg border border-amber-300 bg-amber-50 p-3 space-y-2">
           <div className="flex items-center gap-2 text-[0.82rem] font-bold text-amber-800">
             <Clock className="w-4 h-4" />
             ממתין לתשובתך
@@ -954,27 +1243,30 @@ export function AgentActivityFeed({
               {pending.length}
             </span>
           </div>
-          {pending.map((i, idx) => (
+          {pending.map((i) => (
             <InteractionCard
               key={`pending-${i.id}`}
               interaction={i}
               caseNumber={caseNumber}
               issueMap={issueMap}
-              defaultOpen={idx === 0}
+              defaultOpen={false}
             />
           ))}
         </div>
       )}
 
       {/* Timeline header */}
-      <div className="flex items-center gap-2 px-2 py-2 border-b border-rule mb-1">
+      <div className="flex items-center gap-2 px-2 py-2 border-b border-rule">
         <span className="text-[0.82rem] font-bold text-navy">פעילות לפי משימה</span>
-        <span className="text-[0.72rem] text-ink-muted">
+        <span className="text-[0.68rem] font-semibold text-gold-deep bg-gold/10 rounded-full px-2 py-0.5">
+          החדש למעלה
+        </span>
+        <span className="text-[0.72rem] text-ink-muted ms-auto">
           {data.issues.length} משימות · {totalFeedItems} הודעות
         </span>
       </div>
 
-      {/* Per-issue accordions */}
+      {/* Per-issue accordions — all COLLAPSED by default, newest group first */}
       <div className="flex-1 overflow-y-auto max-h-[500px]">
         {totalFeedItems === 0 ? (
           hasActiveIssue ? (
@@ -989,56 +1281,17 @@ export function AgentActivityFeed({
             </div>
           )
         ) : (
-          issueGroups.map(({ iss, items }, idx) => (
+          issueGroups.map(({ iss, items }) => (
             <IssueGroup
               key={iss.id}
               issue={iss}
               items={items}
               caseNumber={caseNumber}
               issueMap={issueMap}
-              defaultOpen={
-                idx === 0 ||
-                (iss.status !== "done" && iss.status !== "cancelled")
-              }
+              defaultOpen={false}
             />
           ))
         )}
-        <div ref={endRef} />
-      </div>
-
-      {/* Comment input */}
-      <div className="border-t border-rule pt-3 mt-3 space-y-2">
-        <Textarea
-          value={body}
-          onChange={(e) => setBody(e.target.value)}
-          placeholder="כתוב הוראה לסוכנים..."
-          aria-label="הוראה לסוכנים"
-          className="min-h-[60px] resize-none text-sm"
-          dir="rtl"
-          onKeyDown={(e) => {
-            if (e.key === "Enter" && (e.ctrlKey || e.metaKey)) {
-              e.preventDefault();
-              handleSend();
-            }
-          }}
-        />
-        <div className="flex items-center justify-between">
-          <span className="text-[11px] text-ink-faint">
-            ההודעה תנותב דרך סוכן ה-CEO &middot; Ctrl+Enter לשליחה
-          </span>
-          <Button
-            size="sm"
-            onClick={handleSend}
-            disabled={!body.trim() || sendComment.isPending}
-          >
-            {sendComment.isPending ? (
-              <Loader2 className="w-4 h-4 animate-spin" />
-            ) : (
-              <Send className="w-4 h-4 me-1" />
-            )}
-            שלח
-          </Button>
-        </div>
       </div>
     </div>
   );

web-ui/src/components/cases/case-files-browser.tsx

@@ -0,0 +1,304 @@
+"use client";
+
+import { useMemo, useState } from "react";
+import {
+  useCaseFiles,
+  useCaseFileText,
+  caseFileUrl,
+  type CaseFileFolder,
+} from "@/lib/api/case-files";
+import { Markdown } from "@/components/ui/markdown";
+import { Badge } from "@/components/ui/badge";
+import { formatDateTime } from "@/lib/format-date";
+import {
+  Folder,
+  FileText,
+  File as FileIcon,
+  Download,
+  ChevronDown,
+  Loader2,
+  FolderOpen,
+} from "lucide-react";
+
+/* ── Helpers ─────────────────────────────────────────────────── */
+
+const FOLDER_LABELS: Record<string, string> = {
+  research: "מחקר וטיוטות",
+  originals: "מסמכי מקור",
+  extracted: "טקסט מחולץ (OCR)",
+  proofread: "לאחר הגהה",
+  drafts: "טיוטות DOCX",
+  backup: "גיבויים",
+};
+
+// Extensions the inline viewer can render (everything else → download only).
+const TEXT_EXT = new Set(["md", "txt", "json", "csv", "log", "markdown"]);
+
+function fileExt(filename: string): string {
+  return filename.includes(".") ? filename.split(".").pop()!.toLowerCase() : "";
+}
+
+function folderLabel(f: CaseFileFolder): string {
+  return FOLDER_LABELS[f.name] ?? f.name;
+}
+
+function fmtSize(bytes: number): string {
+  if (bytes < 1024) return `${bytes} B`;
+  if (bytes < 1024 * 1024) return `${(bytes / 1024).toFixed(1)} KB`;
+  return `${(bytes / 1024 / 1024).toFixed(1)} MB`;
+}
+
+const EXT_TONE: Record<string, string> = {
+  md: "bg-teal-100 text-teal-700",
+  markdown: "bg-teal-100 text-teal-700",
+  txt: "bg-blue-100 text-blue-700",
+  json: "bg-blue-100 text-blue-700",
+  pdf: "bg-red-100 text-red-700",
+  docx: "bg-indigo-100 text-indigo-700",
+  doc: "bg-indigo-100 text-indigo-700",
+};
+function extTone(ext: string): string {
+  return EXT_TONE[ext] ?? "bg-gray-100 text-gray-600";
+}
+
+type Selected = { folderKey: string; filename: string };
+
+/* ── Component ───────────────────────────────────────────────── */
+
+export function CaseFilesBrowser({ caseNumber }: { caseNumber: string }) {
+  const { data, isLoading, error } = useCaseFiles(caseNumber);
+  const folders = useMemo(() => data?.folders ?? [], [data?.folders]);
+
+  const totalFiles = folders.reduce((n, f) => n + f.files.length, 0);
+
+  // Default selection derived (not via an effect): a text file in research,
+  // else any text file. The chair's explicit pick overrides it.
+  const defaultSelected = useMemo<Selected | null>(() => {
+    const pick = (
+      pred: (f: CaseFileFolder, name: string) => boolean,
+    ): Selected | null => {
+      for (const f of folders)
+        for (const file of f.files)
+          if (pred(f, file.filename))
+            return { folderKey: f.key, filename: file.filename };
+      return null;
+    };
+    return (
+      pick((f, name) => f.name === "research" && TEXT_EXT.has(fileExt(name))) ??
+      pick((_f, name) => TEXT_EXT.has(fileExt(name)))
+    );
+  }, [folders]);
+
+  const [userSelected, setUserSelected] = useState<Selected | null>(null);
+  const selected = userSelected ?? defaultSelected;
+
+  // A folder is open if explicitly toggled; otherwise the folder of the current
+  // selection (or the first non-empty folder) is open by default.
+  const defaultOpenKey =
+    selected?.folderKey ?? folders.find((f) => f.files.length)?.key ?? null;
+  const [openOverrides, setOpenOverrides] = useState<Map<string, boolean>>(
+    new Map(),
+  );
+  const isOpen = (key: string) =>
+    openOverrides.has(key) ? openOverrides.get(key)! : key === defaultOpenKey;
+
+  const selExt = selected ? fileExt(selected.filename) : "";
+  const selIsText = TEXT_EXT.has(selExt);
+  const {
+    data: fileText,
+    isLoading: textLoading,
+    error: textError,
+  } = useCaseFileText(
+    caseNumber,
+    selIsText ? selected?.folderKey : undefined,
+    selIsText ? selected?.filename : undefined,
+  );
+
+  const toggleFolder = (key: string) => {
+    const next = !isOpen(key);
+    setOpenOverrides((prev) => new Map(prev).set(key, next));
+  };
+
+  if (isLoading) {
+    return (
+      <div className="flex items-center justify-center py-10 text-ink-faint">
+        <Loader2 className="w-5 h-5 animate-spin me-2" />
+        <span>טוען קבצים...</span>
+      </div>
+    );
+  }
+  if (error) {
+    return (
+      <div className="text-center py-10 text-red-500 text-sm">
+        שגיאה בטעינת קבצי-התיק
+      </div>
+    );
+  }
+
+  return (
+    <div className="border border-rule rounded-xl overflow-hidden">
+      {/* header */}
+      <div className="flex items-center gap-2 px-4 py-3 border-b border-rule-soft bg-parchment">
+        <FolderOpen className="w-4 h-4 text-gold-deep" />
+        <h3 className="text-sm font-bold text-navy">קבצי-התיק</h3>
+        <span className="text-[11px] text-ink-muted ms-auto">
+          כל תתי-התיקיות · {totalFiles} קבצים
+        </span>
+      </div>
+
+      <div className="grid md:grid-cols-[320px_1fr]">
+        {/* file tree */}
+        <div className="border-b md:border-b-0 md:border-e border-rule-soft max-h-[560px] overflow-y-auto">
+          {folders.map((f) => {
+            const open = isOpen(f.key);
+            return (
+              <div key={f.key} className="border-b border-rule-soft last:border-b-0">
+                <button
+                  type="button"
+                  onClick={() => toggleFolder(f.key)}
+                  aria-expanded={open}
+                  className="w-full flex items-center gap-2 px-3.5 py-2.5 hover:bg-sand-soft/60 text-start"
+                >
+                  <Folder className="w-4 h-4 text-gold-deep shrink-0" />
+                  <span className="text-[0.78rem] font-bold text-navy">
+                    {folderLabel(f)}
+                  </span>
+                  <span className="text-[9px] font-mono text-ink-faint hidden sm:inline">
+                    {f.path}
+                  </span>
+                  <span
+                    className={`text-[10px] font-semibold rounded-full px-2 ms-auto ${f.files.length ? "bg-gray-100 text-ink-muted" : "text-ink-light"}`}
+                  >
+                    {f.files.length || "ריק"}
+                  </span>
+                  <ChevronDown
+                    className={`w-4 h-4 text-ink-faint shrink-0 transition-transform ${open ? "rotate-180" : ""}`}
+                  />
+                </button>
+
+                {open && f.files.length > 0 && (
+                  <div className="pb-1 bg-parchment/50">
+                    {f.files.map((file) => {
+                      const ext = fileExt(file.filename);
+                      const isSel =
+                        selected?.folderKey === f.key &&
+                        selected?.filename === file.filename;
+                      const viewable = TEXT_EXT.has(ext);
+                      return (
+                        <div
+                          key={file.filename}
+                          className={`flex items-center gap-2.5 py-1.5 pe-3.5 ps-5 cursor-pointer border-s-2 ${isSel ? "bg-gold-wash border-gold" : "border-transparent hover:bg-sand-soft/60"}`}
+                          onClick={() =>
+                            viewable
+                              ? setUserSelected({
+                                  folderKey: f.key,
+                                  filename: file.filename,
+                                })
+                              : undefined
+                          }
+                        >
+                          <span
+                            className={`w-6 h-6 rounded-md flex items-center justify-center shrink-0 ${extTone(ext)}`}
+                          >
+                            {viewable ? (
+                              <FileText className="w-3.5 h-3.5" />
+                            ) : (
+                              <FileIcon className="w-3.5 h-3.5" />
+                            )}
+                          </span>
+                          <div className="min-w-0 flex-1">
+                            <div className="text-[11.5px] font-medium text-ink-soft truncate">
+                              {file.filename}
+                            </div>
+                            <div className="text-[9.5px] text-ink-light">
+                              {fmtSize(file.size)} ·{" "}
+                              {formatDateTime(file.modified_at * 1000)}
+                            </div>
+                          </div>
+                          <a
+                            href={caseFileUrl(caseNumber, f.key, file.filename)}
+                            download={file.filename}
+                            onClick={(e) => e.stopPropagation()}
+                            className="w-7 h-7 rounded-md border border-rule bg-surface flex items-center justify-center text-ink-muted hover:text-navy shrink-0"
+                            title="הורדה"
+                          >
+                            <Download className="w-3.5 h-3.5" />
+                          </a>
+                        </div>
+                      );
+                    })}
+                  </div>
+                )}
+              </div>
+            );
+          })}
+          {folders.length === 0 && (
+            <div className="text-center py-10 text-ink-faint text-sm">
+              אין קבצים בתיק.
+            </div>
+          )}
+        </div>
+
+        {/* viewer */}
+        <div className="min-w-0 flex flex-col">
+          {!selected ? (
+            <div className="flex-1 flex flex-col items-center justify-center py-16 text-ink-faint text-sm">
+              <FileText className="w-8 h-8 mb-2 opacity-40" />
+              בחר קובץ טקסט מהרשימה לצפייה
+            </div>
+          ) : (
+            <>
+              <div className="flex items-center gap-2.5 px-4 py-3 border-b border-rule-soft">
+                <span
+                  className={`w-7 h-7 rounded-md flex items-center justify-center shrink-0 ${extTone(selExt)}`}
+                >
+                  <FileText className="w-4 h-4" />
+                </span>
+                <div className="min-w-0">
+                  <div className="text-[12.5px] font-bold text-navy truncate">
+                    {selected.filename}
+                  </div>
+                </div>
+                <a
+                  href={caseFileUrl(
+                    caseNumber,
+                    selected.folderKey,
+                    selected.filename,
+                  )}
+                  download={selected.filename}
+                  className="ms-auto inline-flex items-center gap-1.5 text-[11.5px] font-semibold text-navy bg-parchment border border-rule rounded-md px-3 py-1.5 hover:bg-sand-soft"
+                >
+                  <Download className="w-3.5 h-3.5" />
+                  הורדה
+                </a>
+              </div>
+              <div className="px-5 py-4 overflow-y-auto max-h-[520px] bg-[#fdfcf9]">
+                {!selIsText ? (
+                  <div className="text-center py-12 text-sm text-ink-muted">
+                    קובץ מסוג <Badge variant="outline">{selExt || "?"}</Badge> —
+                    לא ניתן לצפייה מוטבעת. הורד כדי לפתוח.
+                  </div>
+                ) : textLoading ? (
+                  <div className="flex items-center justify-center py-12 text-ink-faint">
+                    <Loader2 className="w-5 h-5 animate-spin me-2" />
+                    טוען תוכן...
+                  </div>
+                ) : textError ? (
+                  <div className="text-center py-12 text-red-500 text-sm">
+                    שגיאה בטעינת תוכן הקובץ
+                  </div>
+                ) : selExt === "md" || selExt === "markdown" ? (
+                  <Markdown content={fileText ?? ""} />
+                ) : (
+                  <pre className="whitespace-pre-wrap text-xs text-ink-soft font-mono leading-relaxed">
+                    {fileText}
+                  </pre>
+                )}
+              </div>
+            </>
+          )}
+        </div>
+      </div>
+    </div>
+  );
+}

web-ui/src/lib/api/agents.ts

@@ -26,6 +26,8 @@ export type PaperclipIssue = {
   completed_at: string | null;
   created_at: string | null;
   company_id: string;
+  /** Null for top-level issues (the CEO "start process" issue); set for sub-issues. */
+  parent_id: string | null;
 };
 
 export type PaperclipComment = {
@@ -151,8 +153,14 @@ export function useAgentActivity(caseNumber: string | undefined) {
 export function useSendComment(caseNumber: string | undefined) {
   const qc = useQueryClient();
   return useMutation({
-    mutationFn: (vars: { body: string; issue_id?: string }) =>
-      apiRequest<{ comment_id: string; issue_id: string; issue_identifier: string }>(
+    mutationFn: (vars: { body: string; issue_id?: string; new_run?: boolean }) =>
+      apiRequest<{
+        comment_id: string | null;
+        issue_id: string;
+        issue_identifier: string;
+        issue_status?: string;
+        new_run?: boolean;
+      }>(
         `/api/cases/${caseNumber}/agents/comment`,
         { method: "POST", body: vars },
       ),

web-ui/src/lib/api/case-files.ts

@@ -0,0 +1,66 @@
+/**
+ * Case files API — browse & read every content subfolder of a case on disk.
+ *
+ * Surfaces the agent-produced work files (drafts, OCR text, research, originals…)
+ * that previously lived only on the server filesystem. Backed by the pre-existing
+ * `/local-files` endpoints, generalized to all subfolders (path-safe on the
+ * server via `_resolve_case_file`).
+ */
+
+import { useQuery } from "@tanstack/react-query";
+import { apiRequest } from "./client";
+
+export type CaseFile = {
+  filename: string;
+  size: number;
+  /** Unix epoch seconds (float) of last modification. */
+  modified_at: number;
+};
+
+export type CaseFileFolder = {
+  /** Opaque folder key for the read endpoint (e.g. "documents__research"). */
+  key: string;
+  /** Leaf folder name (e.g. "research"). */
+  name: string;
+  /** Case-relative path (e.g. "documents/research"). */
+  path: string;
+  files: CaseFile[];
+};
+
+export type CaseFilesResponse = { folders: CaseFileFolder[] };
+
+export function useCaseFiles(caseNumber: string | undefined) {
+  return useQuery({
+    queryKey: ["case-files", caseNumber ?? ""],
+    queryFn: () =>
+      apiRequest<CaseFilesResponse>(`/api/cases/${caseNumber}/local-files`),
+    enabled: !!caseNumber,
+  });
+}
+
+/** Direct URL to a single file — use as an <a href> for download/open. */
+export function caseFileUrl(
+  caseNumber: string,
+  folderKey: string,
+  filename: string,
+): string {
+  return `/api/cases/${encodeURIComponent(caseNumber)}/local-files/${encodeURIComponent(folderKey)}/${encodeURIComponent(filename)}`;
+}
+
+/** Fetch a text file's contents (md/txt/json) for the inline viewer. */
+export function useCaseFileText(
+  caseNumber: string | undefined,
+  folderKey: string | undefined,
+  filename: string | undefined,
+) {
+  return useQuery({
+    queryKey: ["case-file-text", caseNumber ?? "", folderKey ?? "", filename ?? ""],
+    queryFn: async () => {
+      const res = await fetch(caseFileUrl(caseNumber!, folderKey!, filename!));
+      if (!res.ok) throw new Error(`שגיאה בטעינת הקובץ (${res.status})`);
+      return res.text();
+    },
+    enabled: !!caseNumber && !!folderKey && !!filename,
+    staleTime: 30_000,
+  });
+}

web/agent_platform_port.py

@@ -47,6 +47,7 @@ from web.paperclip_client import (
     get_agents_for_case as pc_get_agents_for_case,
     get_agents_for_company as pc_get_agents,
     get_case_issues as pc_get_case_issues,
+    pick_default_comment_target as pc_pick_default_comment_target,
     get_issue_comments as pc_get_issue_comments,
     get_issue_interactions as pc_get_issue_interactions,
     get_project_url,
@@ -62,6 +63,7 @@ from web.paperclip_client import (
     cancel_interaction as _cancel_interaction,
     cancel_run as _cancel_run,
     escalate_issue as _escalate_issue,
+    mark_comment_routed as _mark_comment_routed,
     post_comment as _post_comment,
     reap_stale_interactions as _reap_stale_interactions,
     reset_agent_session as _reset_agent_session,
@@ -71,6 +73,7 @@ from web.paperclip_client import (
     wake_analyst_for_protocol_analysis as _wake_analyst_for_protocol_analysis,
     wake_ceo_agent as _wake_ceo,
     wake_ceo_for_action as _wake_ceo_for_action,
+    open_ceo_run as _open_ceo_run,
     wake_ceo_for_feedback_fold as _wake_ceo_for_feedback_fold,
     wake_curator_for_final as _wake_curator_for_final,
     wake_for_precedent_extraction as _wake_for_precedent_extraction,
@@ -88,6 +91,9 @@ pc_wake_ceo = instrument("agent.wakeup", role="ceo")(_wake_ceo)
 pc_wake_ceo_for_action = instrument(
     "agent.wakeup", role="ceo", keys=("case_number", "company_id", "action"),
 )(_wake_ceo_for_action)
+pc_open_ceo_run = instrument(
+    "agent.wakeup", role="ceo", keys=("case_number", "company_id"),
+)(_open_ceo_run)
 pc_wake_ceo_for_feedback_fold = instrument(
     "agent.wakeup", role="ceo", keys=("feedback_id", "category", "block_id"),
 )(_wake_ceo_for_feedback_fold)
@@ -109,6 +115,9 @@ pc_wake_analyst_for_protocol_analysis = instrument(
 pc_post_comment = instrument(
     "agent.comment", keys=("issue_id", "company_id"),
 )(_post_comment)
+pc_mark_comment_routed = instrument(
+    "agent.comment", keys=("issue_id", "comment_id"),
+)(_mark_comment_routed)
 pc_cancel_interaction = instrument(
     "interaction.cancelled", keys=("issue_id", "interaction_id"),
 )(_cancel_interaction)
@@ -158,11 +167,13 @@ __all__ = [
     # issues / workflow
     "pc_create_workflow_issue",
     "pc_get_case_issues",
+    "pc_pick_default_comment_target",
     # agents / wakeups
     "pc_get_agents_for_case",
     "pc_get_agents",
     "pc_wake_ceo",
     "pc_wake_ceo_for_action",
+    "pc_open_ceo_run",
     "pc_wake_ceo_for_feedback_fold",
     "pc_wake_curator_for_final",
     "pc_wake_for_precedent_extraction",
@@ -172,6 +183,7 @@ __all__ = [
     "pc_get_generation_run_status",
     # comments / interactions
     "pc_post_comment",
+    "pc_mark_comment_routed",
     "pc_get_issue_comments",
     "pc_get_issue_interactions",
     "pc_accept_interaction",

web/app.py

@@ -69,6 +69,7 @@ from web.agent_platform_port import (
     pc_get_agents,
     pc_get_agents_for_case,
     pc_get_case_issues,
+    pc_pick_default_comment_target,
     pc_get_issue_comments,
     pc_get_issue_interactions,
     pc_get_run_events,
@@ -89,6 +90,8 @@ from web.agent_platform_port import (
     rename_case_project,
     pc_wake_ceo,
     pc_wake_ceo_for_action,
+    pc_open_ceo_run,
+    pc_mark_comment_routed,
     pc_wake_ceo_for_feedback_fold,
     pc_wake_curator_for_final,
     pc_wake_for_precedent_extraction,
@@ -3067,42 +3070,82 @@ async def api_learn(case_number: str):
 # ── Local files API — research, drafts, proofread ──
 
 
+# Directories under a case that are infrastructure/cache, not chair-facing
+# content. Hidden dirs (``.git``, ``.claude`` …) are skipped separately.
+_CASE_FILE_EXCLUDE_DIRS = {"thumbnails"}
+
+
+def _is_content_dir(p: Path) -> bool:
+    return p.is_dir() and not p.name.startswith(".") and p.name not in _CASE_FILE_EXCLUDE_DIRS
+
+
+def _case_file_folders(case_dir: Path) -> list[tuple[str, Path]]:
+    """Enumerate every content subdirectory under a case dir as (key, path).
+
+    Covers *all* subfolders (not just research) — recursing one level into
+    ``documents/`` — while skipping hidden (``.git``/``.claude``…) and cache
+    dirs. The ``key`` is the case-relative path with ``/`` encoded as ``__`` so
+    it survives a single URL path segment; ``_resolve_case_file`` re-validates it
+    against this same enumeration, so the key set is the serve allowlist (no path
+    traversal).
+    """
+    folders: list[tuple[str, Path]] = []
+    if not case_dir.exists():
+        return folders
+    for child in sorted(case_dir.iterdir()):
+        if not _is_content_dir(child):
+            continue
+        if child.name == "documents":
+            folders.extend(
+                (f"documents__{sub.name}", sub)
+                for sub in sorted(child.iterdir())
+                if _is_content_dir(sub)
+            )
+        else:
+            folders.append((child.name, child))
+    return folders
+
+
+def _resolve_case_file(case_dir: Path, folder_key: str, filename: str) -> Path | None:
+    """Safely resolve (folder_key, filename) to a file inside the case dir.
+
+    Returns None unless ``folder_key`` is one of the enumerated content folders
+    AND ``filename`` resolves to a regular file directly inside it (no traversal).
+    """
+    base = dict(_case_file_folders(case_dir)).get(folder_key)
+    if base is None:
+        return None
+    target = (base / filename).resolve()
+    if target.parent != base.resolve() or not target.is_file():
+        return None
+    return target
+
+
 @app.get("/api/cases/{case_number}/local-files")
 async def api_local_files(case_number: str):
-    """List local files from case subdirectories (research, drafts, proofread)."""
+    """List local files across ALL content subfolders under a case (not just
+    research) — so the chair can reach any agent-produced file (drafts, OCR text,
+    originals…) from the UI instead of only over SSH. Empty folders are returned
+    too (with an empty ``files`` list) so the UI can show them as such."""
     case_dir = config.find_case_dir(case_number)
-    result = {}
-    for folder in ("research", "proofread"):
-        folder_path = case_dir / "documents" / folder
-        if folder_path.exists():
-            files = []
-            for f in sorted(folder_path.iterdir()):
-                if f.is_file() and not f.name.startswith("."):
-                    stat = f.stat()
-                    files.append({
-                        "filename": f.name,
-                        "size": stat.st_size,
-                        "modified_at": stat.st_mtime,
-                        "folder": folder,
-                    })
-            if files:
-                result[folder] = files
-    # Drafts are at case level, not under documents
-    drafts_path = case_dir / "drafts"
-    if drafts_path.exists():
+    folders = []
+    for key, path in _case_file_folders(case_dir):
         files = []
-        for f in sorted(drafts_path.iterdir()):
+        for f in sorted(path.iterdir()):
             if f.is_file() and not f.name.startswith("."):
                 stat = f.stat()
                 files.append({
                     "filename": f.name,
                     "size": stat.st_size,
                     "modified_at": stat.st_mtime,
-                    "folder": "drafts",
                 })
-        if files:
-            result["drafts"] = files
-    return result
+        folders.append({
+            "key": key,
+            "name": path.name,
+            "path": str(path.relative_to(case_dir)),
+            "files": files,
+        })
+    return {"folders": folders}
 
 
 async def serve_blob(
@@ -3172,17 +3215,32 @@ async def _seal_blob_file(dest: Path, *, bucket=storage.Bucket.DOCUMENTS) -> Non
 
 @app.get("/api/cases/{case_number}/local-files/{folder}/{filename}")
 async def api_read_local_file(case_number: str, folder: str, filename: str):
-    """Read contents of a local case file."""
-    if folder not in ("research", "proofread", "drafts"):
-        raise HTTPException(400, "Invalid folder")
+    """Serve a single local case file from any content subfolder.
+
+    ``folder`` is a key from ``/local-files`` (``documents__research``, ``drafts``…);
+    ``_resolve_case_file`` validates it against the folder allowlist and blocks
+    path traversal before the bytes are served.
+    """
     case_dir = config.find_case_dir(case_number)
-    if folder == "drafts":
-        path = case_dir / "drafts" / filename
-    else:
-        path = case_dir / "documents" / folder / filename
-    if not path.exists() or not path.is_file():
+    path = _resolve_case_file(case_dir, folder, filename)
+    if path is None:
         raise HTTPException(404, "קובץ לא נמצא")
-    return await serve_blob(path, media_type="text/plain; charset=utf-8", filename=filename)
+    media_type = _local_file_media_type(filename)
+    return await serve_blob(path, media_type=media_type, filename=filename)
+
+
+def _local_file_media_type(filename: str) -> str:
+    """Best-effort content type for a served case file (text renders inline,
+    binaries download)."""
+    ext = filename.rsplit(".", 1)[-1].lower() if "." in filename else ""
+    return {
+        "md": "text/markdown; charset=utf-8",
+        "txt": "text/plain; charset=utf-8",
+        "json": "application/json; charset=utf-8",
+        "pdf": "application/pdf",
+        "docx": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
+        "doc": "application/msword",
+    }.get(ext, "application/octet-stream")
 
 
 # ── Research analysis (analysis-and-research.md) — parse + edit ────
@@ -4603,14 +4661,39 @@ async def api_case_agents(case_number: str):
 class AgentCommentRequest(BaseModel):
     body: str
     issue_id: str | None = None
+    # "פתח הרצה חדשה" — skip the comment entirely and only open a CEO run. Kept for
+    # the agents-tab target selector; the default path below now opens a run too, so
+    # this only differs in *not* recording the instruction on the parent thread.
+    new_run: bool = False
 
 
 @app.post("/api/cases/{case_number}/agents/comment")
 async def api_post_agent_comment(case_number: str, req: AgentCommentRequest):
-    """Post a comment on a Paperclip issue linked to a case.
+    """Post a chair instruction to a Paperclip issue linked to a case.
 
-    If issue_id is omitted, the most recent non-done issue is used.
+    Routing (agents-tab target selector):
+      - ``new_run=True`` → open a fresh CEO-owned run (child issue assigned to the
+        CEO + wakeup), sidestepping the ``issue_assignee_changed`` cancellation on
+        a human-owned parent. Overrides ``issue_id``.
+      - ``issue_id`` given → post to that issue (explicit chair choice).
+      - neither → prefer the live CEO main issue, never a closed one
+        (``pick_default_comment_target``).
     """
+    if req.new_run:
+        result = await pc_open_ceo_run(case_number, req.body)
+        if result.get("status") != "ok":
+            raise HTTPException(
+                502,
+                f"פתיחת הרצה חדשה נכשלה: {result.get('reason', 'unknown')}",
+            )
+        return {
+            "comment_id": None,
+            "issue_id": result["issue_id"],
+            "issue_identifier": result.get("identifier", ""),
+            "issue_status": "in_progress",
+            "new_run": True,
+        }
+
     issues = await pc_get_case_issues(case_number)
     if not issues:
         raise HTTPException(404, f"לא נמצא פרויקט Paperclip לתיק {case_number}")
@@ -4620,14 +4703,35 @@ async def api_post_agent_comment(case_number: str, req: AgentCommentRequest):
         if not target:
             raise HTTPException(404, f"Issue {req.issue_id} לא שייך לתיק {case_number}")
     else:
-        # Pick the most recent non-done issue, or the last one
-        active = [i for i in issues if i["status"] != "done"]
-        target = active[-1] if active else issues[-1]
+        target = pc_pick_default_comment_target(issues)
 
     result = await pc_post_comment(target["id"], target["company_id"], req.body)
 
-    # Find the identifier for the response
+    # The comment alone reaches nobody: a case issue awaiting the chair is
+    # `in_review` and owned by a human, so Paperclip cancels any wakeup on it
+    # (`issue_assignee_changed` → "wake the new owner" → the owner is a person).
+    # The plugin sweep that was meant to catch this delivers the instruction as
+    # `payload.prompt`, which the runner drops. So the comment is recorded for the
+    # thread, and the instruction is carried by a CEO-owned child run — the one
+    # path verified to reach the agent (TaskMaster #228; see paperclip-quirks.md).
+    run = await pc_open_ceo_run(case_number, req.body)
+    if run.get("status") != "ok":
+        raise HTTPException(
+            502,
+            f"ההערה נשמרה אך פתיחת ההרצה נכשלה — הסוכן לא יטפל בה: "
+            f"{run.get('reason', 'unknown')}",
+        )
+    # Claim the comment so the sweep does not re-route it: the CEO answers on the
+    # child issue, leaving the parent with no agent reply, which the sweep reads
+    # as "still pending" forever.
+    await pc_mark_comment_routed(target["id"], result.get("comment_id", ""))
+
+    # Echo the resolved target so the UI can show where it landed and flag it
+    # when the chair explicitly targeted a closed issue (whose wakeup is skipped).
     result["issue_identifier"] = target.get("identifier", "")
+    result["issue_status"] = target.get("status", "")
+    result["run_issue_id"] = run["issue_id"]
+    result["run_issue_identifier"] = run.get("identifier", "")
     return result
 
 
@@ -4644,8 +4748,10 @@ async def api_post_interaction_response(
 ):
     """Submit a user's answer to a Paperclip issue-thread interaction.
 
-    Routes to /respond | /accept | /reject based on `action`. Paperclip
-    auto-wakes the issue assignee after a successful submission.
+    Routes to /respond | /accept | /reject based on `action`, then opens a CEO run
+    carrying the answer. Paperclip's own `wake_assignee` cannot deliver it: the
+    issue is owned by the chair while it waits for her, so the "assignee" it wakes
+    is a person and no agent ever runs (TaskMaster #228).
     """
     issues = await pc_get_case_issues(case_number)
     if not any(i["id"] == req.issue_id for i in issues):
@@ -4657,7 +4763,7 @@ async def api_post_interaction_response(
         "reject": pc_reject_interaction,
     }
     try:
-        return await handlers[req.action](
+        result = await handlers[req.action](
             req.issue_id, req.interaction_id, req.payload,
         )
     except httpx.HTTPStatusError as e:
@@ -4666,6 +4772,23 @@ async def api_post_interaction_response(
     except Exception as e:
         raise HTTPException(502, f"שגיאת Paperclip: {e}")
 
+    answer = json.dumps(req.payload, ensure_ascii=False)
+    run = await pc_open_ceo_run(
+        case_number,
+        f'תשובת היו"ר לשאלה שהוצגה לה ({req.action}):\n\n{answer}\n\n'
+        f"קרא את ה-interaction המקורי על ה-issue והמשך משם.",
+    )
+    if run.get("status") != "ok":
+        raise HTTPException(
+            502,
+            f"התשובה נשמרה אך פתיחת ההרצה נכשלה — הסוכן לא ימשיך: "
+            f"{run.get('reason', 'unknown')}",
+        )
+    if isinstance(result, dict):
+        result["run_issue_id"] = run["issue_id"]
+        result["run_issue_identifier"] = run.get("identifier", "")
+    return result
+
 
 class InteractionDismissRequest(BaseModel):
     issue_id: str

web/paperclip_client.py

@@ -327,6 +327,40 @@ async def _create_issue(
     return issue_id, identifier
 
 
+async def mark_comment_routed(issue_id: str, comment_id: str) -> dict:
+    """Claim a chair comment as already routed, so the plugin sweep skips it.
+
+    The plugin's `route-pending-comments` sweep re-routes any user comment newer
+    than the newest agent comment on the same issue. A chair instruction answered
+    on a CEO **child** issue leaves the parent with no agent reply, so the sweep
+    would keep re-routing it forever. Writing the sweep's own marker
+    (`last-routed-comment-id`, plugin state, issue scope) is what tells it the
+    comment is handled — this is the same key `markCommentRouted` sets in
+    `plugin-legal-ai/src/worker.ts`.
+    """
+    if not comment_id:
+        return {"ok": False, "error": "no_comment_id"}
+    try:
+        conn = await asyncpg.connect(PAPERCLIP_DB_URL)
+        try:
+            await conn.execute(
+                """INSERT INTO plugin_state (plugin_id, scope_kind, scope_id, namespace, state_key, value_json)
+                   VALUES ($1::uuid, 'issue', $2, 'default', 'last-routed-comment-id', $3::jsonb)
+                   ON CONFLICT (plugin_id, scope_kind, scope_id, namespace, state_key)
+                   DO UPDATE SET value_json = $3::jsonb""",
+                PLUGIN_ID, issue_id, json.dumps(comment_id),
+            )
+        finally:
+            await conn.close()
+        return {"ok": True, "issue_id": issue_id, "comment_id": comment_id}
+    except Exception as e:
+        logger.warning(
+            "mark_comment_routed failed for issue %s comment %s: %s",
+            issue_id, comment_id, e,
+        )
+        return {"ok": False, "error": str(e)}
+
+
 async def _link_case_to_issue(conn: asyncpg.Connection, issue_id: str, case_number: str) -> None:
     """Store the legal-ai case number in plugin state, linked to the issue."""
     await conn.execute(
@@ -484,7 +518,8 @@ async def get_case_issues(case_number: str) -> list[dict]:
             """SELECT DISTINCT ON (i.id)
                       i.id, i.title, i.status, i.identifier, i.priority,
                       i.assignee_agent_id, a.name AS assignee_name,
-                      i.started_at, i.completed_at, i.created_at, i.company_id
+                      i.started_at, i.completed_at, i.created_at, i.company_id,
+                      i.parent_id
                FROM issues i
                LEFT JOIN agents a ON i.assignee_agent_id = a.id
                LEFT JOIN plugin_state ps ON ps.scope_id = i.id::text
@@ -510,6 +545,7 @@ async def get_case_issues(case_number: str) -> list[dict]:
                 "completed_at": r["completed_at"].isoformat() if r["completed_at"] else None,
                 "created_at": r["created_at"].isoformat() if r["created_at"] else None,
                 "company_id": str(r["company_id"]),
+                "parent_id": str(r["parent_id"]) if r["parent_id"] else None,
             }
             for r in sorted_rows
         ]
@@ -517,6 +553,43 @@ async def get_case_issues(case_number: str) -> list[dict]:
         await conn.close()
 
 
+# A comment posted to a closed issue never wakes an agent — Paperclip skips the
+# wakeup for done/cancelled issues, so the chair's instruction is silently
+# swallowed. The default-target picker MUST therefore avoid these statuses.
+CLOSED_ISSUE_STATUSES = frozenset({"done", "cancelled"})
+
+
+def pick_default_comment_target(issues: list[dict]) -> dict:
+    """Choose which issue a chair comment routes to when none is specified.
+
+    ``issues`` is ordered oldest→newest (see :func:`get_case_issues`). Comment
+    routing is meant to reach the CEO, whose live "התחל תהליך ניסוח" issue is
+    top-level (``parent_id is None``) and open. Preference order:
+      1. newest OPEN top-level issue — the live CEO main issue;
+      2. newest OPEN issue of any depth — a live sub-issue if no main is open;
+      3. newest top-level issue even if closed — better than a closed child;
+      4. newest issue overall — last resort.
+    Excluding closed statuses is the fix for the recurring bug where the newest
+    non-done issue was a *cancelled* child, so the wakeup was skipped and the
+    instruction vanished. ``issues`` must be non-empty.
+    """
+    def is_open(i: dict) -> bool:
+        return i["status"] not in CLOSED_ISSUE_STATUSES
+
+    def is_top(i: dict) -> bool:
+        return i.get("parent_id") is None
+
+    for pred in (
+        lambda i: is_open(i) and is_top(i),
+        is_open,
+        is_top,
+    ):
+        matches = [i for i in issues if pred(i)]
+        if matches:
+            return matches[-1]
+    return issues[-1]
+
+
 async def get_issue_comments(issue_ids: list[str]) -> list[dict]:
     """Get all comments on a list of Paperclip issues, with agent metadata."""
     if not issue_ids:
@@ -616,10 +689,14 @@ async def get_agents_for_case(company_id: str, issue_ids: list[str]) -> list[dic
 
 
 async def post_comment(issue_id: str, company_id: str, body: str) -> dict:
-    """Post a comment on a Paperclip issue.
+    """Post a comment on a Paperclip issue. Records only — wakes nobody.
 
-    Tries the Board API first (triggers plugin events for CEO routing).
-    Falls back to direct DB insert + CEO wakeup if API fails.
+    Delivering the instruction is the caller's job, via :func:`open_ceo_run`. This
+    function used to also wake the CEO on ``issue_id``, but that wakeup is dead on
+    arrival for the case issues the chair actually comments on: they are
+    `in_review` and owned by her, so Paperclip cancels the run with
+    `issue_assignee_changed` before it starts. Keeping it would leave two parallel
+    delivery paths — one that works and one that silently doesn't (INV-G2).
     """
     # Try Board API first — this triggers the event bus
     if PAPERCLIP_BOARD_API_KEY:
@@ -636,7 +713,6 @@ async def post_comment(issue_id: str, company_id: str, body: str) -> dict:
         except Exception:
             logger.debug("Board API comment failed for issue %s, falling back to DB", issue_id)
 
-    # Fallback: direct DB insert + explicit CEO wakeup
     comment_id = str(uuid.uuid4())
     conn = await asyncpg.connect(PAPERCLIP_DB_URL)
     try:
@@ -649,23 +725,6 @@ async def post_comment(issue_id: str, company_id: str, body: str) -> dict:
     finally:
         await conn.close()
 
-    # Wake the correct CEO for this company
-    ceo_id = CEO_AGENTS.get(company_id, CEO_AGENT_ID)
-    try:
-        await pc_request(
-            "POST",
-            f"/api/agents/{ceo_id}/wakeup",
-            json={
-                "source": "on_demand",
-                "triggerDetail": "manual",
-                "reason": f"user_comment_{issue_id}",
-                "payload": {"issueId": issue_id, "mutation": "comment"},
-            },
-            raise_on_error=True,
-        )
-    except Exception:
-        logger.warning("Failed to wake CEO after DB comment on issue %s", issue_id)
-
     return {"comment_id": comment_id, "issue_id": issue_id, "method": "db_fallback"}
 
 
@@ -1700,6 +1759,93 @@ async def wake_ceo_for_action(
     }
 
 
+async def open_ceo_run(
+    case_number: str,
+    instruction: str,
+    company_id: str = "",
+) -> dict:
+    """Open a FRESH CEO-owned run carrying a free-form chair instruction.
+
+    Drives the "פתח הרצה חדשה" option of the agents-tab target selector: instead
+    of appending the instruction to an existing (possibly human-owned or closed)
+    issue, a **child issue assigned to the CEO** is created under the case's main
+    issue and the CEO is woken on it. This is the same CEO-child primitive as
+    :func:`wake_ceo_for_action` (#227) — it sidesteps the ``issue_assignee_changed``
+    cancellation that fires when an agent is woken on a human-owned parent (the
+    exact silent failure the chair hit on 1027-04-26; see TaskMaster #228).
+
+    Wakeup goes through the Paperclip API, never a direct DB insert. Returns
+    ``{"status":"ok", "issue_id"(=child), "identifier", ...}`` or
+    ``{"status":"skipped", "reason": ...}``.
+    """
+    if not PAPERCLIP_BOARD_API_KEY:
+        logger.warning("PAPERCLIP_BOARD_API_KEY not set — skipping CEO new-run")
+        return {"status": "skipped", "reason": "no_api_key"}
+
+    issues = await get_case_issues(case_number)
+    if not issues:
+        logger.warning("No Paperclip issues for case %s — skipping CEO new-run", case_number)
+        return {"status": "skipped", "reason": "no_issue"}
+
+    # Parent the new run under the live main issue (never a closed child).
+    main_issue = pick_default_comment_target(issues)
+    main_issue_id = main_issue["id"]
+    if not company_id:
+        company_id = main_issue.get("company_id", "")
+    ceo_id = CEO_AGENTS.get(company_id, CEO_AGENT_ID)
+
+    title = f'[ערר {case_number}] הוראת יו"ר — הרצה חדשה'
+    description = (
+        'הוראת יו"ר שנשלחה כ"הרצה חדשה" מטאב הסוכנים. קרא את מצב התיק, טפל בהוראה '
+        "בסגנון דפנה, ומסור disposition תקין בסיום.\n\n---\n\n" + instruction
+    )
+    child_resp = await pc_request(
+        "POST",
+        f"/api/issues/{main_issue_id}/children",
+        json={
+            "title": title,
+            "description": description,
+            "status": "in_progress",
+            "priority": "medium",
+            "assigneeAgentId": ceo_id,
+        },
+        raise_on_error=True,
+    )
+    sub_issue = child_resp.json()
+    sub_issue_id = sub_issue["id"]
+
+    try:
+        conn = await asyncpg.connect(PAPERCLIP_DB_URL)
+        try:
+            await _link_case_to_issue(conn, sub_issue_id, case_number)
+        finally:
+            await conn.close()
+    except Exception as e:
+        logger.warning("plugin_state link failed for new-run sub_issue=%s: %s", sub_issue_id, e)
+
+    await pc_request(
+        "POST",
+        f"/api/agents/{ceo_id}/wakeup",
+        json={
+            "source": "on_demand",
+            "triggerDetail": "manual",
+            "reason": f"chair_new_run_{case_number}",
+            "payload": {"issueId": sub_issue_id, "case_number": case_number},
+        },
+        raise_on_error=True,
+    )
+    logger.info(
+        "CEO new-run for case %s: child_issue=%s ceo=%s", case_number, sub_issue_id, ceo_id,
+    )
+    return {
+        "status": "ok",
+        "issue_id": sub_issue_id,
+        "identifier": sub_issue.get("identifier", ""),
+        "main_issue_id": main_issue_id,
+        "ceo_id": ceo_id,
+    }
+
+
 # Substring of the generation child-issue title per action (see _ceo_action_brief).
 GENERATION_TITLE_SUBSTR = {
     "party_claims_summary": "סיכום-מנהלים",

web/tests/test_comment_target.py

@@ -0,0 +1,78 @@
+"""Tests for pick_default_comment_target — chair-comment routing.
+
+Regression guard for the recurring bug where a chair instruction typed into the
+"כתוב הוראה לסוכנים..." box was routed to a *cancelled* child issue, so
+Paperclip skipped the wakeup and the instruction was silently swallowed.
+
+The picker must never default to a closed (done/cancelled) issue and must prefer
+the live top-level CEO issue. Pure function — no DB, no FastAPI.
+"""
+
+from __future__ import annotations
+
+import os
+import sys
+from pathlib import Path
+
+import pytest
+
+os.environ.setdefault("PAPERCLIP_DB_URL", "postgres://x:x@127.0.0.1:54329/paperclip")
+sys.path.insert(0, str(Path(__file__).resolve().parents[1]))  # web/
+
+pc = pytest.importorskip("paperclip_client", reason="web deps unavailable")
+
+
+def _iss(id_, status, parent_id=None):
+    return {"id": id_, "status": status, "parent_id": parent_id, "identifier": id_}
+
+
+def test_prefers_open_top_level_over_newer_cancelled_child():
+    """The exact 1027-04-26 scenario: newest non-done issue is a cancelled child;
+    routing must still land on the live top-level CEO issue."""
+    issues = [
+        _iss("main-old", "done"),                       # oldest top-level, closed
+        _iss("main-live", "in_review"),                 # live CEO main issue
+        _iss("child-cancelled", "cancelled", "main-live"),  # newest non-done → the trap
+        _iss("child-done", "done", "main-live"),
+    ]
+    assert pc.pick_default_comment_target(issues)["id"] == "main-live"
+
+
+def test_never_returns_cancelled_when_an_open_issue_exists():
+    issues = [
+        _iss("a", "done"),
+        _iss("b", "in_progress", "a"),
+        _iss("c", "cancelled", "a"),
+    ]
+    assert pc.pick_default_comment_target(issues)["status"] != "cancelled"
+
+
+def test_falls_back_to_open_child_when_no_open_top_level():
+    issues = [
+        _iss("main", "done"),
+        _iss("child-live", "in_progress", "main"),
+    ]
+    assert pc.pick_default_comment_target(issues)["id"] == "child-live"
+
+
+def test_prefers_top_level_when_everything_closed():
+    """No open issue anywhere — pick the newest top-level (better than a child)."""
+    issues = [
+        _iss("main-1", "done"),
+        _iss("main-2", "cancelled"),
+        _iss("child", "done", "main-2"),
+    ]
+    assert pc.pick_default_comment_target(issues)["id"] == "main-2"
+
+
+def test_single_issue():
+    issues = [_iss("only", "cancelled")]
+    assert pc.pick_default_comment_target(issues)["id"] == "only"
+
+
+def test_picks_newest_open_top_level():
+    issues = [
+        _iss("main-1", "in_review"),
+        _iss("main-2", "in_review"),
+    ]
+    assert pc.pick_default_comment_target(issues)["id"] == "main-2"