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Reported: an agent claimed the case had no documents because document_list returned empty — but the documents exist. Root cause: get_case_by_number did an exact `WHERE case_number = $1`, so any formatting variant of the number silently failed to resolve. Verified on 8137-24 (9 docs): "8137/24", "ערר 8137-24", leading/trailing space, and "בל\"מ 8126/03/25" all returned "תיק לא נמצא", which the agent read as "no documents" and went blind. Add _normalize_case_number (strip leading proceeding-type prefix to the first digit, trim, unify '/'→'-') and a normalized fallback in the lookup query (exact match preferred via ORDER BY). One fix covers every case_number-scoped tool (document_list, extract_references, search_case_documents, get_claims, drafting, ...). Bogus numbers still correctly resolve to "not found". (#58) Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>