feat(agents-panel): 5 תיקוני יו"ר (#416)

טאב הסוכנים בתיק — 5 תיקונים לבקשת היו"ר, מאושרים דרך שער-העיצוב
(Claude Design X17, כרטיס 18i4):

1. היררכיה — הרצה שנפתחה תחת השורש (למשל CMP-220 תחת CMP-189) מסומנת
   בתג "↳ <parent>" גם בציר-הזמן וגם בבורר-היעד (בהזחה). הנתון parent_id
   כבר הגיע מה-API — תצוגה בלבד.
2. סמן-כהושלם / בטל ידני — כל משימה פתוחה מקבלת פעולות בכותרת. פותר
   "אין אפשרות לסמן ידנית" (superseded runs נתקעו ב-in_review בלי מנגנון
   סגירה). endpoint חדש: POST /api/cases/{n}/agents/issue-status → דרך
   ה-Port (pc_set_issue_status), סגירה loop-safe ישירה ל-DB, בלי wakeup.
3. בורר-היעד נגלל — max-height + overflow פנימי, כך שהתיבה לא בורחת
   מגבולות העמוד. פותר "לא רואים את התחתית / לא מגיעים לפתיחת הליך".
4. "פתח הרצה חדשה" עלה לראש הרשימה, מעל "משימות פעילות", ומודגש.
5. קו-הפרדה בין משימות בציר-הזמן עבה יותר (border-b-2 rule).

G12: כל מגע-פלטפורמה עובר דרך agent_platform_port. אימות: lint + tsc +
next build עוברים.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>

docs/paperclip-quirks.md

@@ -275,3 +275,40 @@ WARN [plugin] issue.comment.created event missing issueId in payload, skipping
 - **תוקן בצד שלנו** (PR #2, נפרס דרך `npm run build` + `pm2 restart paperclip` — הפלאגין נטען מ-`/home/chaim/plugin-legal-ai` לפי `package_path`).
 - **לקח כללי**: ל-events של הפלאגין — מזהה-הישות-הראשית הוא תמיד `event.entityId`; אל תניח ששדות נמצאים ב-`payload` בלי לאמת מול ה-`.d.ts` של ה-SDK או מול לוג חי.
 - TaskMaster: `legal-ai` #149.
+
+---
+
+## 7. `agents.invoke({prompt})` — הפרומפט נבלע; רק `payload.issueId` נמסר
+
+**התסמין (מנקודת-מבט היו"ר):** כותבים הוראה לסוכן — והוא "מתעלם". ההרצה נראית תקינה
+לחלוטין: `status=succeeded`, `exit_code=0`, בלי שגיאה, ואפילו עולה כסף. הסוכן מדווח
+"כל התורים ריקים — אין עבודה".
+
+**הסיבה:** `ctx.agents.invoke(agentId, companyId, {prompt, reason})` הוא ה-API **המתועד**
+של ה-Plugin SDK ("*Invoke an agent with a prompt payload*"), ו-`prompt` הוא שדה חובה.
+Paperclip מקבל אותו, שומר אותו ב-`agent_wakeup_requests.payload.prompt` — **וה-runner קורא
+רק `payload.issueId`**. הפרומפט לא מגיע למודל. ה-`reason` כן שורד (ל-`context_snapshot.wakeReason`),
+ולכן זה נראה כאילו משהו נמסר.
+
+מדידה ב-DB (2026-07-16): **18 מתוך 18** ה-wakeups שאי-פעם נשאו `payload.prompt` לא הגיעו
+לאף הרצה — 0% מסירה. מול 107,172 wakeups עם `issueId` שעובדים. אימות ישיר: בלוג-ההרצה
+שנבלעה אין ולו אזכור אחד של מספר-התיק, והמודל פותח ב-*"This heartbeat has no scoped wake payload"*.
+
+**מה עושים במקום:** נושאים את ההוראה על **issue**, לא ב-payload — issue-ילד שכבר משויך
+ל-CEO, עם ההוראה ב-`description`, ואז wakeup עם `payload.issueId`. זה בדיוק
+`open_ceo_run` ב-[`web/paperclip_client.py`](../web/paperclip_client.py), והמסלול היחיד
+שאומת כמגיע לסוכן.
+
+**מלכודות שנלוות לזה — אל תיפול בהן שוב:**
+- **`issues.create` של ה-SDK עם `assigneeAgentId` *לא* מעיר את הסוכן.** ה-REST המקביל
+  (`POST /api/issues/:id/children`) *כן* — הוא פולט wakeup `issue_assigned`. אל תכליל
+  מהתנהגות REST על ה-SDK; זה נבדק ונמצא שונה.
+- **`ctx.issues.requestWakeup` (ה-primitive הנכון ב-SDK) נכשל מתוך scheduled job** עם
+  `missing, expired, or unknown invocation scope` — למרות ש-capability `issues.wakeup`
+  מוצהר ומותקן. אותה שגיאה מפילה גם `companies.list` / `issues.list` / `issues.listComments`
+  בתוך ה-sweep, ולכן **רשת-הביטחון `route-pending-comments` אינה אמינה**. לא נחקר לעומק —
+  לכן ניתוב-ההערות הועבר ל-backend של legal-ai (REST), שאינו חשוף לבעיה.
+
+**סטטוס:** נעקף — `POST /api/cases/{case}/agents/comment` ו-`/agents/interaction-response`
+פותחים הרצת-CEO ישירות (REST) ומסמנים את ההערה כמנותבת, כדי שה-sweep השבור לא יירה
+הרצת-סרק. TaskMaster `legal-ai` #228.

web-ui/src/app/cases/[caseNumber]/page.tsx

@@ -14,6 +14,7 @@ import { CaseHeader } from "@/components/cases/case-header";
 import { CaseEditDialog } from "@/components/cases/case-edit-dialog";
 import { DocumentsPanel } from "@/components/cases/documents-panel";
 import { DraftsPanel } from "@/components/cases/drafts-panel";
+import { CaseFilesBrowser } from "@/components/cases/case-files-browser";
 import { DecisionBlocksPanel } from "@/components/cases/decision-blocks-panel";
 import { LegalArgumentsPanel } from "@/components/cases/legal-arguments-panel";
 import { PositionsPanel } from "@/components/cases/positions-panel";
@@ -243,12 +244,17 @@ export default function CaseDetailPage({
             </Card>
           </TabsContent>
 
-          <TabsContent value="drafts" className="mt-0">
+          <TabsContent value="drafts" className="mt-0 space-y-4">
             <Card className="bg-surface border-rule shadow-sm">
               <CardContent className="px-6 py-5">
                 <DraftsPanel caseNumber={caseNumber} status={data?.status} />
               </CardContent>
             </Card>
+            <Card className="bg-surface border-rule shadow-sm">
+              <CardContent className="px-6 py-5">
+                <CaseFilesBrowser caseNumber={caseNumber} />
+              </CardContent>
+            </Card>
           </TabsContent>
 
           <TabsContent value="agents" className="mt-0">

web-ui/src/components/cases/agent-activity-feed.tsx

@@ -10,6 +10,7 @@ import {
   useSendComment,
   useSubmitInteraction,
   useDismissInteraction,
+  useSetIssueStatus,
 } from "@/lib/api/agents";
 import type {
   Interaction,
@@ -772,14 +773,34 @@ function IssueGroup({
   defaultOpen: boolean;
 }) {
   const [open, setOpen] = useState(defaultOpen);
+  const setStatus = useSetIssueStatus(caseNumber);
   const closed = issue.status === "done" || issue.status === "cancelled";
+  // Show the parent run this issue hangs under (e.g. a "הרצה חדשה" nested under
+  // the live CEO root) so the hierarchy is visible, not flattened.
+  const parentIdentifier = issue.parent_id
+    ? issueMap.get(issue.parent_id)
+    : undefined;
+
+  const close = (status: "done" | "cancelled") =>
+    setStatus.mutate(
+      { issue_id: issue.id, status },
+      {
+        onSuccess: () =>
+          toast.success(
+            status === "done" ? "המשימה סומנה כהושלמה" : "המשימה בוטלה",
+          ),
+        onError: () => toast.error("שגיאה בעדכון סטטוס המשימה"),
+      },
+    );
+
   return (
-    <div className="border-b border-rule-soft last:border-b-0">
+    <div className="border-b-2 border-rule last:border-b-0">
+      <div className="w-full flex items-center gap-2 px-2 py-2.5 hover:bg-sand-soft/50">
         <button
           type="button"
           onClick={() => setOpen((o) => !o)}
           aria-expanded={open}
-        className="w-full flex items-center gap-2 px-2 py-2.5 hover:bg-sand-soft/50 text-start"
+          className="flex-1 flex items-center gap-2 text-start min-w-0"
         >
           <Badge
             variant={closed ? "secondary" : "default"}
@@ -790,13 +811,58 @@ function IssueGroup({
           <span className="text-[0.78rem] font-semibold text-navy truncate">
             {shortIssueTitle(issue.title)}
           </span>
+          {parentIdentifier && (
+            <span
+              className="inline-flex items-center gap-0.5 text-[0.6rem] font-bold text-gold-deep bg-gold/10 border border-rule rounded-full px-1.5 py-0.5 shrink-0 whitespace-nowrap"
+              title={`תת-משימה של ${parentIdentifier}`}
+            >
+              ↳ {parentIdentifier}
+            </span>
+          )}
           <span className="text-[0.7rem] text-ink-muted whitespace-nowrap">
             {issueStatusLabel(issue.status)} · {items.length}
           </span>
+        </button>
+        {!closed && (
+          <div className="flex items-center gap-1 shrink-0">
+            <Button
+              size="sm"
+              variant="outline"
+              onClick={() => close("done")}
+              disabled={setStatus.isPending}
+              className="h-7 px-2 text-[0.7rem] text-success border-success/40 hover:bg-success-bg"
+              title="סמן את המשימה כהושלמה"
+            >
+              {setStatus.isPending ? (
+                <Loader2 className="w-3 h-3 animate-spin" />
+              ) : (
+                <CheckCircle2 className="w-3.5 h-3.5 me-1" />
+              )}
+              הושלם
+            </Button>
+            <Button
+              size="sm"
+              variant="ghost"
+              onClick={() => close("cancelled")}
+              disabled={setStatus.isPending}
+              className="h-7 px-2 text-[0.7rem] text-ink-muted hover:text-danger"
+              title="בטל את המשימה"
+            >
+              בטל
+            </Button>
+          </div>
+        )}
+        <button
+          type="button"
+          onClick={() => setOpen((o) => !o)}
+          aria-label={open ? "כווץ" : "הרחב"}
+          className="shrink-0"
+        >
           <ChevronDown
-          className={`w-4 h-4 ms-auto text-ink-faint shrink-0 transition-transform ${open ? "rotate-180" : ""}`}
+            className={`w-4 h-4 text-ink-faint transition-transform ${open ? "rotate-180" : ""}`}
           />
         </button>
+      </div>
       {open && (
         <div className="pb-1">
           {items.map((item) =>
@@ -878,6 +944,13 @@ function TargetSelector({
   const defaultIssue = useMemo(() => pickDefaultTarget(issues), [issues]);
   const activeIssues = issues.filter((i) => isOpenStatus(i.status));
   const closedIssues = issues.filter((i) => !isOpenStatus(i.status));
+  // id → identifier, to label a run with the parent it hangs under (↳ CMP-189).
+  const idToIdentifier = useMemo(
+    () => new Map(issues.map((i) => [i.id, i.identifier])),
+    [issues],
+  );
+  const parentTag = (i: PaperclipIssue) =>
+    i.parent_id ? idToIdentifier.get(i.parent_id) : undefined;
 
   // The issue the pill currently represents (explicit pick, or the auto default).
   const effectiveIssue =
@@ -925,7 +998,31 @@ function TargetSelector({
             onClick={() => setOpen(false)}
             aria-hidden
           />
-          <div className="absolute z-20 top-full mt-1 start-0 w-[360px] max-w-[88vw] bg-white border border-rule rounded-xl shadow-lg p-1.5">
+          <div className="absolute z-20 top-full mt-1 start-0 w-[360px] max-w-[88vw] max-h-[62vh] overflow-y-auto overscroll-contain bg-white border border-rule rounded-xl shadow-lg p-1.5">
+            {/* "פתח הרצה חדשה" is the FIRST, most-prominent option so it's always
+                visible without scrolling to the bottom of a long task list. */}
+            <button
+              type="button"
+              onClick={() => {
+                onChange({ kind: "new_run" });
+                setOpen(false);
+              }}
+              className="w-full flex items-center gap-2.5 px-2 py-2 rounded-lg text-start bg-gold/10 border border-rule hover:border-gold/60"
+            >
+              <span className="w-6 h-6 rounded-md bg-navy text-white flex items-center justify-center shrink-0">
+                <Plus className="w-4 h-4" />
+              </span>
+              <span className="min-w-0">
+                <span className="block text-xs font-semibold text-navy">
+                  פתח הרצה חדשה
+                </span>
+                <span className="block text-[10px] text-ink-muted">
+                  ה-CEO ייצור משימה חדשה ויטפל בהוראה מאפס
+                </span>
+              </span>
+            </button>
+            <div className="h-px bg-rule-soft my-1.5 mx-1" />
+
             <div className="px-2 py-1 text-[10px] font-bold text-ink-faint uppercase tracking-wide">
               משימות פעילות
             </div>
@@ -933,6 +1030,7 @@ function TargetSelector({
               const selected =
                 (target.kind === "issue" && target.id === i.id) ||
                 (target.kind === "auto" && defaultIssue?.id === i.id);
+              const parent = parentTag(i);
               return (
                 <button
                   key={i.id}
@@ -941,12 +1039,20 @@ function TargetSelector({
                     onChange({ kind: "issue", id: i.id });
                     setOpen(false);
                   }}
-                  className={`w-full flex items-center gap-2 px-2 py-2 rounded-lg text-start hover:bg-sand-soft ${selected ? "bg-gold/10" : ""}`}
+                  className={`w-full flex items-center gap-2 px-2 py-2 rounded-lg text-start hover:bg-sand-soft ${parent ? "ps-6" : ""} ${selected ? "bg-gold/10" : ""}`}
                 >
                   <span className="w-1.5 h-1.5 rounded-full bg-emerald-500 shrink-0" />
                   <Badge variant="outline" className="text-[10px] font-mono shrink-0">
                     {i.identifier}
                   </Badge>
+                  {parent && (
+                    <span
+                      className="text-[9px] font-bold text-gold-deep bg-gold/10 border border-rule rounded-full px-1.5 py-0.5 shrink-0 whitespace-nowrap"
+                      title={`תת-משימה של ${parent}`}
+                    >
+                      ↳ {parent}
+                    </span>
+                  )}
                   <span className="text-xs text-ink-soft truncate flex-1">
                     {shortIssueTitle(i.title)}
                   </span>
@@ -968,16 +1074,26 @@ function TargetSelector({
                 <div className="px-2 py-1 text-[10px] font-bold text-ink-faint uppercase tracking-wide">
                   משימות סגורות · שליחה אליהן לא תעיר סוכן
                 </div>
-                {closedIssues.map((i) => (
+                {closedIssues.map((i) => {
+                  const parent = parentTag(i);
+                  return (
                     <div
                       key={i.id}
-                    className="w-full flex items-center gap-2 px-2 py-2 rounded-lg opacity-60 cursor-not-allowed"
+                      className={`w-full flex items-center gap-2 px-2 py-2 rounded-lg opacity-60 cursor-not-allowed ${parent ? "ps-6" : ""}`}
                       title="משימה סגורה — שליחה אליה לא תעיר סוכן"
                     >
                       <span className="w-1.5 h-1.5 rounded-full bg-ink-faint shrink-0" />
                       <Badge variant="outline" className="text-[10px] font-mono shrink-0">
                         {i.identifier}
                       </Badge>
+                      {parent && (
+                        <span
+                          className="text-[9px] font-bold text-gold-deep bg-gold/10 border border-rule rounded-full px-1.5 py-0.5 shrink-0 whitespace-nowrap"
+                          title={`תת-משימה של ${parent}`}
+                        >
+                          ↳ {parent}
+                        </span>
+                      )}
                       <span className="text-xs text-ink-faint truncate flex-1">
                         {shortIssueTitle(i.title)}
                       </span>
@@ -987,31 +1103,10 @@ function TargetSelector({
                         {issueStatusLabel(i.status)}
                       </span>
                     </div>
-                ))}
+                  );
+                })}
               </>
             )}
-
-            <div className="h-px bg-rule-soft my-1.5 mx-1" />
-            <button
-              type="button"
-              onClick={() => {
-                onChange({ kind: "new_run" });
-                setOpen(false);
-              }}
-              className="w-full flex items-center gap-2.5 px-2 py-2 rounded-lg text-start hover:bg-sand-soft"
-            >
-              <span className="w-6 h-6 rounded-md bg-navy text-white flex items-center justify-center shrink-0">
-                <Plus className="w-4 h-4" />
-              </span>
-              <span className="min-w-0">
-                <span className="block text-xs font-semibold text-navy">
-                  פתח הרצה חדשה
-                </span>
-                <span className="block text-[10px] text-ink-muted">
-                  ה-CEO ייצור משימה חדשה ויטפל בהוראה מאפס
-                </span>
-              </span>
-            </button>
           </div>
         </>
       )}

web-ui/src/components/cases/case-files-browser.tsx

@@ -0,0 +1,304 @@
+"use client";
+
+import { useMemo, useState } from "react";
+import {
+  useCaseFiles,
+  useCaseFileText,
+  caseFileUrl,
+  type CaseFileFolder,
+} from "@/lib/api/case-files";
+import { Markdown } from "@/components/ui/markdown";
+import { Badge } from "@/components/ui/badge";
+import { formatDateTime } from "@/lib/format-date";
+import {
+  Folder,
+  FileText,
+  File as FileIcon,
+  Download,
+  ChevronDown,
+  Loader2,
+  FolderOpen,
+} from "lucide-react";
+
+/* ── Helpers ─────────────────────────────────────────────────── */
+
+const FOLDER_LABELS: Record<string, string> = {
+  research: "מחקר וטיוטות",
+  originals: "מסמכי מקור",
+  extracted: "טקסט מחולץ (OCR)",
+  proofread: "לאחר הגהה",
+  drafts: "טיוטות DOCX",
+  backup: "גיבויים",
+};
+
+// Extensions the inline viewer can render (everything else → download only).
+const TEXT_EXT = new Set(["md", "txt", "json", "csv", "log", "markdown"]);
+
+function fileExt(filename: string): string {
+  return filename.includes(".") ? filename.split(".").pop()!.toLowerCase() : "";
+}
+
+function folderLabel(f: CaseFileFolder): string {
+  return FOLDER_LABELS[f.name] ?? f.name;
+}
+
+function fmtSize(bytes: number): string {
+  if (bytes < 1024) return `${bytes} B`;
+  if (bytes < 1024 * 1024) return `${(bytes / 1024).toFixed(1)} KB`;
+  return `${(bytes / 1024 / 1024).toFixed(1)} MB`;
+}
+
+const EXT_TONE: Record<string, string> = {
+  md: "bg-teal-100 text-teal-700",
+  markdown: "bg-teal-100 text-teal-700",
+  txt: "bg-blue-100 text-blue-700",
+  json: "bg-blue-100 text-blue-700",
+  pdf: "bg-red-100 text-red-700",
+  docx: "bg-indigo-100 text-indigo-700",
+  doc: "bg-indigo-100 text-indigo-700",
+};
+function extTone(ext: string): string {
+  return EXT_TONE[ext] ?? "bg-gray-100 text-gray-600";
+}
+
+type Selected = { folderKey: string; filename: string };
+
+/* ── Component ───────────────────────────────────────────────── */
+
+export function CaseFilesBrowser({ caseNumber }: { caseNumber: string }) {
+  const { data, isLoading, error } = useCaseFiles(caseNumber);
+  const folders = useMemo(() => data?.folders ?? [], [data?.folders]);
+
+  const totalFiles = folders.reduce((n, f) => n + f.files.length, 0);
+
+  // Default selection derived (not via an effect): a text file in research,
+  // else any text file. The chair's explicit pick overrides it.
+  const defaultSelected = useMemo<Selected | null>(() => {
+    const pick = (
+      pred: (f: CaseFileFolder, name: string) => boolean,
+    ): Selected | null => {
+      for (const f of folders)
+        for (const file of f.files)
+          if (pred(f, file.filename))
+            return { folderKey: f.key, filename: file.filename };
+      return null;
+    };
+    return (
+      pick((f, name) => f.name === "research" && TEXT_EXT.has(fileExt(name))) ??
+      pick((_f, name) => TEXT_EXT.has(fileExt(name)))
+    );
+  }, [folders]);
+
+  const [userSelected, setUserSelected] = useState<Selected | null>(null);
+  const selected = userSelected ?? defaultSelected;
+
+  // A folder is open if explicitly toggled; otherwise the folder of the current
+  // selection (or the first non-empty folder) is open by default.
+  const defaultOpenKey =
+    selected?.folderKey ?? folders.find((f) => f.files.length)?.key ?? null;
+  const [openOverrides, setOpenOverrides] = useState<Map<string, boolean>>(
+    new Map(),
+  );
+  const isOpen = (key: string) =>
+    openOverrides.has(key) ? openOverrides.get(key)! : key === defaultOpenKey;
+
+  const selExt = selected ? fileExt(selected.filename) : "";
+  const selIsText = TEXT_EXT.has(selExt);
+  const {
+    data: fileText,
+    isLoading: textLoading,
+    error: textError,
+  } = useCaseFileText(
+    caseNumber,
+    selIsText ? selected?.folderKey : undefined,
+    selIsText ? selected?.filename : undefined,
+  );
+
+  const toggleFolder = (key: string) => {
+    const next = !isOpen(key);
+    setOpenOverrides((prev) => new Map(prev).set(key, next));
+  };
+
+  if (isLoading) {
+    return (
+      <div className="flex items-center justify-center py-10 text-ink-faint">
+        <Loader2 className="w-5 h-5 animate-spin me-2" />
+        <span>טוען קבצים...</span>
+      </div>
+    );
+  }
+  if (error) {
+    return (
+      <div className="text-center py-10 text-red-500 text-sm">
+        שגיאה בטעינת קבצי-התיק
+      </div>
+    );
+  }
+
+  return (
+    <div className="border border-rule rounded-xl overflow-hidden">
+      {/* header */}
+      <div className="flex items-center gap-2 px-4 py-3 border-b border-rule-soft bg-parchment">
+        <FolderOpen className="w-4 h-4 text-gold-deep" />
+        <h3 className="text-sm font-bold text-navy">קבצי-התיק</h3>
+        <span className="text-[11px] text-ink-muted ms-auto">
+          כל תתי-התיקיות · {totalFiles} קבצים
+        </span>
+      </div>
+
+      <div className="grid md:grid-cols-[320px_1fr]">
+        {/* file tree */}
+        <div className="border-b md:border-b-0 md:border-e border-rule-soft max-h-[560px] overflow-y-auto">
+          {folders.map((f) => {
+            const open = isOpen(f.key);
+            return (
+              <div key={f.key} className="border-b border-rule-soft last:border-b-0">
+                <button
+                  type="button"
+                  onClick={() => toggleFolder(f.key)}
+                  aria-expanded={open}
+                  className="w-full flex items-center gap-2 px-3.5 py-2.5 hover:bg-sand-soft/60 text-start"
+                >
+                  <Folder className="w-4 h-4 text-gold-deep shrink-0" />
+                  <span className="text-[0.78rem] font-bold text-navy">
+                    {folderLabel(f)}
+                  </span>
+                  <span className="text-[9px] font-mono text-ink-faint hidden sm:inline">
+                    {f.path}
+                  </span>
+                  <span
+                    className={`text-[10px] font-semibold rounded-full px-2 ms-auto ${f.files.length ? "bg-gray-100 text-ink-muted" : "text-ink-light"}`}
+                  >
+                    {f.files.length || "ריק"}
+                  </span>
+                  <ChevronDown
+                    className={`w-4 h-4 text-ink-faint shrink-0 transition-transform ${open ? "rotate-180" : ""}`}
+                  />
+                </button>
+
+                {open && f.files.length > 0 && (
+                  <div className="pb-1 bg-parchment/50">
+                    {f.files.map((file) => {
+                      const ext = fileExt(file.filename);
+                      const isSel =
+                        selected?.folderKey === f.key &&
+                        selected?.filename === file.filename;
+                      const viewable = TEXT_EXT.has(ext);
+                      return (
+                        <div
+                          key={file.filename}
+                          className={`flex items-center gap-2.5 py-1.5 pe-3.5 ps-5 cursor-pointer border-s-2 ${isSel ? "bg-gold-wash border-gold" : "border-transparent hover:bg-sand-soft/60"}`}
+                          onClick={() =>
+                            viewable
+                              ? setUserSelected({
+                                  folderKey: f.key,
+                                  filename: file.filename,
+                                })
+                              : undefined
+                          }
+                        >
+                          <span
+                            className={`w-6 h-6 rounded-md flex items-center justify-center shrink-0 ${extTone(ext)}`}
+                          >
+                            {viewable ? (
+                              <FileText className="w-3.5 h-3.5" />
+                            ) : (
+                              <FileIcon className="w-3.5 h-3.5" />
+                            )}
+                          </span>
+                          <div className="min-w-0 flex-1">
+                            <div className="text-[11.5px] font-medium text-ink-soft truncate">
+                              {file.filename}
+                            </div>
+                            <div className="text-[9.5px] text-ink-light">
+                              {fmtSize(file.size)} ·{" "}
+                              {formatDateTime(file.modified_at * 1000)}
+                            </div>
+                          </div>
+                          <a
+                            href={caseFileUrl(caseNumber, f.key, file.filename)}
+                            download={file.filename}
+                            onClick={(e) => e.stopPropagation()}
+                            className="w-7 h-7 rounded-md border border-rule bg-surface flex items-center justify-center text-ink-muted hover:text-navy shrink-0"
+                            title="הורדה"
+                          >
+                            <Download className="w-3.5 h-3.5" />
+                          </a>
+                        </div>
+                      );
+                    })}
+                  </div>
+                )}
+              </div>
+            );
+          })}
+          {folders.length === 0 && (
+            <div className="text-center py-10 text-ink-faint text-sm">
+              אין קבצים בתיק.
+            </div>
+          )}
+        </div>
+
+        {/* viewer */}
+        <div className="min-w-0 flex flex-col">
+          {!selected ? (
+            <div className="flex-1 flex flex-col items-center justify-center py-16 text-ink-faint text-sm">
+              <FileText className="w-8 h-8 mb-2 opacity-40" />
+              בחר קובץ טקסט מהרשימה לצפייה
+            </div>
+          ) : (
+            <>
+              <div className="flex items-center gap-2.5 px-4 py-3 border-b border-rule-soft">
+                <span
+                  className={`w-7 h-7 rounded-md flex items-center justify-center shrink-0 ${extTone(selExt)}`}
+                >
+                  <FileText className="w-4 h-4" />
+                </span>
+                <div className="min-w-0">
+                  <div className="text-[12.5px] font-bold text-navy truncate">
+                    {selected.filename}
+                  </div>
+                </div>
+                <a
+                  href={caseFileUrl(
+                    caseNumber,
+                    selected.folderKey,
+                    selected.filename,
+                  )}
+                  download={selected.filename}
+                  className="ms-auto inline-flex items-center gap-1.5 text-[11.5px] font-semibold text-navy bg-parchment border border-rule rounded-md px-3 py-1.5 hover:bg-sand-soft"
+                >
+                  <Download className="w-3.5 h-3.5" />
+                  הורדה
+                </a>
+              </div>
+              <div className="px-5 py-4 overflow-y-auto max-h-[520px] bg-[#fdfcf9]">
+                {!selIsText ? (
+                  <div className="text-center py-12 text-sm text-ink-muted">
+                    קובץ מסוג <Badge variant="outline">{selExt || "?"}</Badge> —
+                    לא ניתן לצפייה מוטבעת. הורד כדי לפתוח.
+                  </div>
+                ) : textLoading ? (
+                  <div className="flex items-center justify-center py-12 text-ink-faint">
+                    <Loader2 className="w-5 h-5 animate-spin me-2" />
+                    טוען תוכן...
+                  </div>
+                ) : textError ? (
+                  <div className="text-center py-12 text-red-500 text-sm">
+                    שגיאה בטעינת תוכן הקובץ
+                  </div>
+                ) : selExt === "md" || selExt === "markdown" ? (
+                  <Markdown content={fileText ?? ""} />
+                ) : (
+                  <pre className="whitespace-pre-wrap text-xs text-ink-soft font-mono leading-relaxed">
+                    {fileText}
+                  </pre>
+                )}
+              </div>
+            </>
+          )}
+        </div>
+      </div>
+    </div>
+  );
+}

web-ui/src/lib/api/agents.ts

@@ -208,6 +208,25 @@ export function useDismissInteraction(caseNumber: string | undefined) {
   });
 }
 
+/** Manually close a board issue to done/cancelled — the chair tidying the agents
+ * board (e.g. superseded runs left in in_review). Backend does a loop-safe
+ * direct close and issues no wakeup; only the two terminal statuses are allowed. */
+export function useSetIssueStatus(caseNumber: string | undefined) {
+  const qc = useQueryClient();
+  return useMutation({
+    mutationFn: (vars: { issue_id: string; status: "done" | "cancelled" }) =>
+      apiRequest<{ ok: boolean; id: string; identifier: string; status: string }>(
+        `/api/cases/${caseNumber}/agents/issue-status`,
+        { method: "POST", body: vars },
+      ),
+    onSuccess: () => {
+      if (caseNumber) {
+        qc.invalidateQueries({ queryKey: agentKeys.activity(caseNumber) });
+      }
+    },
+  });
+}
+
 export type AgentResetResult = {
   ok: boolean;
   reassigned_issues: { id: string; identifier: string }[];

web-ui/src/lib/api/case-files.ts

@@ -0,0 +1,66 @@
+/**
+ * Case files API — browse & read every content subfolder of a case on disk.
+ *
+ * Surfaces the agent-produced work files (drafts, OCR text, research, originals…)
+ * that previously lived only on the server filesystem. Backed by the pre-existing
+ * `/local-files` endpoints, generalized to all subfolders (path-safe on the
+ * server via `_resolve_case_file`).
+ */
+
+import { useQuery } from "@tanstack/react-query";
+import { apiRequest } from "./client";
+
+export type CaseFile = {
+  filename: string;
+  size: number;
+  /** Unix epoch seconds (float) of last modification. */
+  modified_at: number;
+};
+
+export type CaseFileFolder = {
+  /** Opaque folder key for the read endpoint (e.g. "documents__research"). */
+  key: string;
+  /** Leaf folder name (e.g. "research"). */
+  name: string;
+  /** Case-relative path (e.g. "documents/research"). */
+  path: string;
+  files: CaseFile[];
+};
+
+export type CaseFilesResponse = { folders: CaseFileFolder[] };
+
+export function useCaseFiles(caseNumber: string | undefined) {
+  return useQuery({
+    queryKey: ["case-files", caseNumber ?? ""],
+    queryFn: () =>
+      apiRequest<CaseFilesResponse>(`/api/cases/${caseNumber}/local-files`),
+    enabled: !!caseNumber,
+  });
+}
+
+/** Direct URL to a single file — use as an <a href> for download/open. */
+export function caseFileUrl(
+  caseNumber: string,
+  folderKey: string,
+  filename: string,
+): string {
+  return `/api/cases/${encodeURIComponent(caseNumber)}/local-files/${encodeURIComponent(folderKey)}/${encodeURIComponent(filename)}`;
+}
+
+/** Fetch a text file's contents (md/txt/json) for the inline viewer. */
+export function useCaseFileText(
+  caseNumber: string | undefined,
+  folderKey: string | undefined,
+  filename: string | undefined,
+) {
+  return useQuery({
+    queryKey: ["case-file-text", caseNumber ?? "", folderKey ?? "", filename ?? ""],
+    queryFn: async () => {
+      const res = await fetch(caseFileUrl(caseNumber!, folderKey!, filename!));
+      if (!res.ok) throw new Error(`שגיאה בטעינת הקובץ (${res.status})`);
+      return res.text();
+    },
+    enabled: !!caseNumber && !!folderKey && !!filename,
+    staleTime: 30_000,
+  });
+}

web/agent_platform_port.py

@@ -63,10 +63,12 @@ from web.paperclip_client import (
     cancel_interaction as _cancel_interaction,
     cancel_run as _cancel_run,
     escalate_issue as _escalate_issue,
+    mark_comment_routed as _mark_comment_routed,
     post_comment as _post_comment,
     reap_stale_interactions as _reap_stale_interactions,
     reset_agent_session as _reset_agent_session,
     reset_case_agents as _reset_case_agents,
+    set_issue_status as _set_issue_status,
     wake_analyst_for_appraiser_facts as _wake_analyst_for_appraiser_facts,
     wake_analyst_for_argument_aggregation as _wake_analyst_for_argument_aggregation,
     wake_analyst_for_protocol_analysis as _wake_analyst_for_protocol_analysis,
@@ -114,6 +116,9 @@ pc_wake_analyst_for_protocol_analysis = instrument(
 pc_post_comment = instrument(
     "agent.comment", keys=("issue_id", "company_id"),
 )(_post_comment)
+pc_mark_comment_routed = instrument(
+    "agent.comment", keys=("issue_id", "comment_id"),
+)(_mark_comment_routed)
 pc_cancel_interaction = instrument(
     "interaction.cancelled", keys=("issue_id", "interaction_id"),
 )(_cancel_interaction)
@@ -123,6 +128,12 @@ pc_cancel_interaction = instrument(
 pc_escalate_issue = instrument(
     "agent.escalated", keys=("issue_id", "severity", "company_id", "reason"),
 )(_escalate_issue)
+# Manual chair close of a board issue (done/cancelled) — the loop-safe primitive
+# behind the agents-board "סמן כהושלם / בטל" actions. Countable per case in the
+# same telemetry stream as the escalations/wakeups it sits beside.
+pc_set_issue_status = instrument(
+    "issue.status_set", keys=("issue_id", "status", "company_id"),
+)(_set_issue_status)
 pc_reap_stale_interactions = instrument(
     "interaction.reaped", result_keys=("cancelled",),
 )(_reap_stale_interactions)
@@ -179,6 +190,7 @@ __all__ = [
     "pc_get_generation_run_status",
     # comments / interactions
     "pc_post_comment",
+    "pc_mark_comment_routed",
     "pc_get_issue_comments",
     "pc_get_issue_interactions",
     "pc_accept_interaction",
@@ -187,6 +199,7 @@ __all__ = [
     "pc_cancel_interaction",
     "pc_reap_stale_interactions",
     "pc_escalate_issue",
+    "pc_set_issue_status",
     # agent-run observability + control (live view + smart management)
     "pc_get_agent_health",
     "pc_get_recent_escalations",

web/app.py

@@ -82,6 +82,7 @@ from web.agent_platform_port import (
     pc_reset_agent_session,
     pc_reset_case_agents,
     pc_respond_to_interaction,
+    pc_set_issue_status,
     pc_restore_project,
     pc_wake_analyst_for_appraiser_facts,
     pc_wake_analyst_for_argument_aggregation,
@@ -91,6 +92,7 @@ from web.agent_platform_port import (
     pc_wake_ceo,
     pc_wake_ceo_for_action,
     pc_open_ceo_run,
+    pc_mark_comment_routed,
     pc_wake_ceo_for_feedback_fold,
     pc_wake_curator_for_final,
     pc_wake_for_precedent_extraction,
@@ -3069,42 +3071,82 @@ async def api_learn(case_number: str):
 # ── Local files API — research, drafts, proofread ──
 
 
+# Directories under a case that are infrastructure/cache, not chair-facing
+# content. Hidden dirs (``.git``, ``.claude`` …) are skipped separately.
+_CASE_FILE_EXCLUDE_DIRS = {"thumbnails"}
+
+
+def _is_content_dir(p: Path) -> bool:
+    return p.is_dir() and not p.name.startswith(".") and p.name not in _CASE_FILE_EXCLUDE_DIRS
+
+
+def _case_file_folders(case_dir: Path) -> list[tuple[str, Path]]:
+    """Enumerate every content subdirectory under a case dir as (key, path).
+
+    Covers *all* subfolders (not just research) — recursing one level into
+    ``documents/`` — while skipping hidden (``.git``/``.claude``…) and cache
+    dirs. The ``key`` is the case-relative path with ``/`` encoded as ``__`` so
+    it survives a single URL path segment; ``_resolve_case_file`` re-validates it
+    against this same enumeration, so the key set is the serve allowlist (no path
+    traversal).
+    """
+    folders: list[tuple[str, Path]] = []
+    if not case_dir.exists():
+        return folders
+    for child in sorted(case_dir.iterdir()):
+        if not _is_content_dir(child):
+            continue
+        if child.name == "documents":
+            folders.extend(
+                (f"documents__{sub.name}", sub)
+                for sub in sorted(child.iterdir())
+                if _is_content_dir(sub)
+            )
+        else:
+            folders.append((child.name, child))
+    return folders
+
+
+def _resolve_case_file(case_dir: Path, folder_key: str, filename: str) -> Path | None:
+    """Safely resolve (folder_key, filename) to a file inside the case dir.
+
+    Returns None unless ``folder_key`` is one of the enumerated content folders
+    AND ``filename`` resolves to a regular file directly inside it (no traversal).
+    """
+    base = dict(_case_file_folders(case_dir)).get(folder_key)
+    if base is None:
+        return None
+    target = (base / filename).resolve()
+    if target.parent != base.resolve() or not target.is_file():
+        return None
+    return target
+
+
 @app.get("/api/cases/{case_number}/local-files")
 async def api_local_files(case_number: str):
-    """List local files from case subdirectories (research, drafts, proofread)."""
+    """List local files across ALL content subfolders under a case (not just
+    research) — so the chair can reach any agent-produced file (drafts, OCR text,
+    originals…) from the UI instead of only over SSH. Empty folders are returned
+    too (with an empty ``files`` list) so the UI can show them as such."""
     case_dir = config.find_case_dir(case_number)
-    result = {}
-    for folder in ("research", "proofread"):
-        folder_path = case_dir / "documents" / folder
-        if folder_path.exists():
+    folders = []
+    for key, path in _case_file_folders(case_dir):
         files = []
-            for f in sorted(folder_path.iterdir()):
+        for f in sorted(path.iterdir()):
             if f.is_file() and not f.name.startswith("."):
                 stat = f.stat()
                 files.append({
                     "filename": f.name,
                     "size": stat.st_size,
                     "modified_at": stat.st_mtime,
-                        "folder": folder,
                 })
-            if files:
-                result[folder] = files
-    # Drafts are at case level, not under documents
-    drafts_path = case_dir / "drafts"
-    if drafts_path.exists():
-        files = []
-        for f in sorted(drafts_path.iterdir()):
-            if f.is_file() and not f.name.startswith("."):
-                stat = f.stat()
-                files.append({
-                    "filename": f.name,
-                    "size": stat.st_size,
-                    "modified_at": stat.st_mtime,
-                    "folder": "drafts",
+        folders.append({
+            "key": key,
+            "name": path.name,
+            "path": str(path.relative_to(case_dir)),
+            "files": files,
         })
-        if files:
-            result["drafts"] = files
-    return result
+    return {"folders": folders}
 
 
 async def serve_blob(
@@ -3174,17 +3216,32 @@ async def _seal_blob_file(dest: Path, *, bucket=storage.Bucket.DOCUMENTS) -> Non
 
 @app.get("/api/cases/{case_number}/local-files/{folder}/{filename}")
 async def api_read_local_file(case_number: str, folder: str, filename: str):
-    """Read contents of a local case file."""
-    if folder not in ("research", "proofread", "drafts"):
-        raise HTTPException(400, "Invalid folder")
+    """Serve a single local case file from any content subfolder.
+
+    ``folder`` is a key from ``/local-files`` (``documents__research``, ``drafts``…);
+    ``_resolve_case_file`` validates it against the folder allowlist and blocks
+    path traversal before the bytes are served.
+    """
     case_dir = config.find_case_dir(case_number)
-    if folder == "drafts":
-        path = case_dir / "drafts" / filename
-    else:
-        path = case_dir / "documents" / folder / filename
-    if not path.exists() or not path.is_file():
+    path = _resolve_case_file(case_dir, folder, filename)
+    if path is None:
         raise HTTPException(404, "קובץ לא נמצא")
-    return await serve_blob(path, media_type="text/plain; charset=utf-8", filename=filename)
+    media_type = _local_file_media_type(filename)
+    return await serve_blob(path, media_type=media_type, filename=filename)
+
+
+def _local_file_media_type(filename: str) -> str:
+    """Best-effort content type for a served case file (text renders inline,
+    binaries download)."""
+    ext = filename.rsplit(".", 1)[-1].lower() if "." in filename else ""
+    return {
+        "md": "text/markdown; charset=utf-8",
+        "txt": "text/plain; charset=utf-8",
+        "json": "application/json; charset=utf-8",
+        "pdf": "application/pdf",
+        "docx": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
+        "doc": "application/msword",
+    }.get(ext, "application/octet-stream")
 
 
 # ── Research analysis (analysis-and-research.md) — parse + edit ────
@@ -4605,8 +4662,9 @@ async def api_case_agents(case_number: str):
 class AgentCommentRequest(BaseModel):
     body: str
     issue_id: str | None = None
-    # "פתח הרצה חדשה" — open a fresh CEO-owned run for this instruction instead of
-    # appending to an existing issue (agents-tab target selector). Overrides issue_id.
+    # "פתח הרצה חדשה" — skip the comment entirely and only open a CEO run. Kept for
+    # the agents-tab target selector; the default path below now opens a run too, so
+    # this only differs in *not* recording the instruction on the parent thread.
     new_run: bool = False
 
 
@@ -4650,10 +4708,31 @@ async def api_post_agent_comment(case_number: str, req: AgentCommentRequest):
 
     result = await pc_post_comment(target["id"], target["company_id"], req.body)
 
+    # The comment alone reaches nobody: a case issue awaiting the chair is
+    # `in_review` and owned by a human, so Paperclip cancels any wakeup on it
+    # (`issue_assignee_changed` → "wake the new owner" → the owner is a person).
+    # The plugin sweep that was meant to catch this delivers the instruction as
+    # `payload.prompt`, which the runner drops. So the comment is recorded for the
+    # thread, and the instruction is carried by a CEO-owned child run — the one
+    # path verified to reach the agent (TaskMaster #228; see paperclip-quirks.md).
+    run = await pc_open_ceo_run(case_number, req.body)
+    if run.get("status") != "ok":
+        raise HTTPException(
+            502,
+            f"ההערה נשמרה אך פתיחת ההרצה נכשלה — הסוכן לא יטפל בה: "
+            f"{run.get('reason', 'unknown')}",
+        )
+    # Claim the comment so the sweep does not re-route it: the CEO answers on the
+    # child issue, leaving the parent with no agent reply, which the sweep reads
+    # as "still pending" forever.
+    await pc_mark_comment_routed(target["id"], result.get("comment_id", ""))
+
     # Echo the resolved target so the UI can show where it landed and flag it
     # when the chair explicitly targeted a closed issue (whose wakeup is skipped).
     result["issue_identifier"] = target.get("identifier", "")
     result["issue_status"] = target.get("status", "")
+    result["run_issue_id"] = run["issue_id"]
+    result["run_issue_identifier"] = run.get("identifier", "")
     return result
 
 
@@ -4670,8 +4749,10 @@ async def api_post_interaction_response(
 ):
     """Submit a user's answer to a Paperclip issue-thread interaction.
 
-    Routes to /respond | /accept | /reject based on `action`. Paperclip
-    auto-wakes the issue assignee after a successful submission.
+    Routes to /respond | /accept | /reject based on `action`, then opens a CEO run
+    carrying the answer. Paperclip's own `wake_assignee` cannot deliver it: the
+    issue is owned by the chair while it waits for her, so the "assignee" it wakes
+    is a person and no agent ever runs (TaskMaster #228).
     """
     issues = await pc_get_case_issues(case_number)
     if not any(i["id"] == req.issue_id for i in issues):
@@ -4683,7 +4764,7 @@ async def api_post_interaction_response(
         "reject": pc_reject_interaction,
     }
     try:
-        return await handlers[req.action](
+        result = await handlers[req.action](
             req.issue_id, req.interaction_id, req.payload,
         )
     except httpx.HTTPStatusError as e:
@@ -4692,6 +4773,23 @@ async def api_post_interaction_response(
     except Exception as e:
         raise HTTPException(502, f"שגיאת Paperclip: {e}")
 
+    answer = json.dumps(req.payload, ensure_ascii=False)
+    run = await pc_open_ceo_run(
+        case_number,
+        f'תשובת היו"ר לשאלה שהוצגה לה ({req.action}):\n\n{answer}\n\n'
+        f"קרא את ה-interaction המקורי על ה-issue והמשך משם.",
+    )
+    if run.get("status") != "ok":
+        raise HTTPException(
+            502,
+            f"התשובה נשמרה אך פתיחת ההרצה נכשלה — הסוכן לא ימשיך: "
+            f"{run.get('reason', 'unknown')}",
+        )
+    if isinstance(result, dict):
+        result["run_issue_id"] = run["issue_id"]
+        result["run_issue_identifier"] = run.get("identifier", "")
+    return result
+
 
 class InteractionDismissRequest(BaseModel):
     issue_id: str
@@ -4754,6 +4852,29 @@ async def api_escalate_issue(case_number: str, req: EscalateRequest):
     return result
 
 
+class IssueStatusRequest(BaseModel):
+    issue_id: str
+    status: Literal["done", "cancelled"]
+
+
+@app.post("/api/cases/{case_number}/agents/issue-status")
+async def api_set_issue_status(case_number: str, req: IssueStatusRequest):
+    """Manually close a board issue to done/cancelled from the chair UI.
+
+    Lets the chair tidy the agents board by hand — superseded "הרצה חדשה" runs
+    left in ``in_review`` had no manual close control and piled up. Only the two
+    terminal statuses are accepted; the loop-safe direct-DB close lives behind the
+    Port (``pc_set_issue_status``) and issues no wakeup.
+    """
+    issues = await pc_get_case_issues(case_number)
+    if not any(i["id"] == req.issue_id for i in issues):
+        raise HTTPException(404, f"Issue {req.issue_id} לא שייך לתיק {case_number}")
+    result = await pc_set_issue_status(req.issue_id, req.status)
+    if not result.get("ok"):
+        raise HTTPException(400, result.get("error", "עדכון הסטטוס נכשל"))
+    return result
+
+
 # ── Settings: MCP Server Configuration ────────────────────────────
 #
 # Source of truth for legal-ai env vars is Coolify (see memory:

web/paperclip_client.py

@@ -327,6 +327,40 @@ async def _create_issue(
     return issue_id, identifier
 
 
+async def mark_comment_routed(issue_id: str, comment_id: str) -> dict:
+    """Claim a chair comment as already routed, so the plugin sweep skips it.
+
+    The plugin's `route-pending-comments` sweep re-routes any user comment newer
+    than the newest agent comment on the same issue. A chair instruction answered
+    on a CEO **child** issue leaves the parent with no agent reply, so the sweep
+    would keep re-routing it forever. Writing the sweep's own marker
+    (`last-routed-comment-id`, plugin state, issue scope) is what tells it the
+    comment is handled — this is the same key `markCommentRouted` sets in
+    `plugin-legal-ai/src/worker.ts`.
+    """
+    if not comment_id:
+        return {"ok": False, "error": "no_comment_id"}
+    try:
+        conn = await asyncpg.connect(PAPERCLIP_DB_URL)
+        try:
+            await conn.execute(
+                """INSERT INTO plugin_state (plugin_id, scope_kind, scope_id, namespace, state_key, value_json)
+                   VALUES ($1::uuid, 'issue', $2, 'default', 'last-routed-comment-id', $3::jsonb)
+                   ON CONFLICT (plugin_id, scope_kind, scope_id, namespace, state_key)
+                   DO UPDATE SET value_json = $3::jsonb""",
+                PLUGIN_ID, issue_id, json.dumps(comment_id),
+            )
+        finally:
+            await conn.close()
+        return {"ok": True, "issue_id": issue_id, "comment_id": comment_id}
+    except Exception as e:
+        logger.warning(
+            "mark_comment_routed failed for issue %s comment %s: %s",
+            issue_id, comment_id, e,
+        )
+        return {"ok": False, "error": str(e)}
+
+
 async def _link_case_to_issue(conn: asyncpg.Connection, issue_id: str, case_number: str) -> None:
     """Store the legal-ai case number in plugin state, linked to the issue."""
     await conn.execute(
@@ -655,10 +689,14 @@ async def get_agents_for_case(company_id: str, issue_ids: list[str]) -> list[dic
 
 
 async def post_comment(issue_id: str, company_id: str, body: str) -> dict:
-    """Post a comment on a Paperclip issue.
+    """Post a comment on a Paperclip issue. Records only — wakes nobody.
 
-    Tries the Board API first (triggers plugin events for CEO routing).
-    Falls back to direct DB insert + CEO wakeup if API fails.
+    Delivering the instruction is the caller's job, via :func:`open_ceo_run`. This
+    function used to also wake the CEO on ``issue_id``, but that wakeup is dead on
+    arrival for the case issues the chair actually comments on: they are
+    `in_review` and owned by her, so Paperclip cancels the run with
+    `issue_assignee_changed` before it starts. Keeping it would leave two parallel
+    delivery paths — one that works and one that silently doesn't (INV-G2).
     """
     # Try Board API first — this triggers the event bus
     if PAPERCLIP_BOARD_API_KEY:
@@ -675,7 +713,6 @@ async def post_comment(issue_id: str, company_id: str, body: str) -> dict:
         except Exception:
             logger.debug("Board API comment failed for issue %s, falling back to DB", issue_id)
 
-    # Fallback: direct DB insert + explicit CEO wakeup
     comment_id = str(uuid.uuid4())
     conn = await asyncpg.connect(PAPERCLIP_DB_URL)
     try:
@@ -688,23 +725,6 @@ async def post_comment(issue_id: str, company_id: str, body: str) -> dict:
     finally:
         await conn.close()
 
-    # Wake the correct CEO for this company
-    ceo_id = CEO_AGENTS.get(company_id, CEO_AGENT_ID)
-    try:
-        await pc_request(
-            "POST",
-            f"/api/agents/{ceo_id}/wakeup",
-            json={
-                "source": "on_demand",
-                "triggerDetail": "manual",
-                "reason": f"user_comment_{issue_id}",
-                "payload": {"issueId": issue_id, "mutation": "comment"},
-            },
-            raise_on_error=True,
-        )
-    except Exception:
-        logger.warning("Failed to wake CEO after DB comment on issue %s", issue_id)
-
     return {"comment_id": comment_id, "issue_id": issue_id, "method": "db_fallback"}
 
 
@@ -968,6 +988,70 @@ async def escalate_issue(
     }
 
 
+async def set_issue_status(
+    issue_id: str, status: str, company_id: str = "",
+) -> dict:
+    """Manually close a case issue to ``done`` or ``cancelled`` from the chair UI.
+
+    The chair needs to tidy the agents board by hand: superseded "הרצה חדשה" runs
+    that were replaced by a later run pile up in ``in_review`` with no way to close
+    them — there was no manual control, so they had to be closed out-of-band. This
+    is the loop-safe primitive behind the board's "סמן כהושלם / בטל" actions.
+
+    Only the two **terminal** statuses are accepted (``CLOSED_ISSUE_STATUSES``) —
+    this tidies the board, it does not drive the workflow (agents own the
+    todo/in_progress/in_review transitions). Direct-DB in one transaction,
+    mirroring :func:`escalate_issue`: bypasses Paperclip's disposition resolver
+    (whose multi-PATCH/``issue.released`` behaviour *causes* the recovery loops),
+    sets the matching close timestamp, clears any agent assignee so no recovery
+    sweep re-acts on it, and records an ``author_type='system'`` audit note (inert
+    w.r.t. the user-comment routing sweep, so it will not wake an agent). No wakeup.
+    """
+    if status not in CLOSED_ISSUE_STATUSES:
+        return {
+            "ok": False,
+            "error": f"invalid status {status!r}; expected one of {tuple(CLOSED_ISSUE_STATUSES)}",
+        }
+
+    # status is validated against the frozenset above, so the interpolated column
+    # name is one of exactly two literals — no injection surface.
+    ts_col = "completed_at" if status == "done" else "cancelled_at"
+    note = (
+        "✓ סומן ידנית כהושלם ע\"י היו\"ר"
+        if status == "done"
+        else "✕ בוטל ידנית ע\"י היו\"ר"
+    )
+    conn = await asyncpg.connect(PAPERCLIP_DB_URL)
+    try:
+        async with conn.transaction():
+            row = await conn.fetchrow(
+                f"""UPDATE issues
+                       SET status=$1, {ts_col}=now(),
+                           assignee_agent_id=null, updated_at=now()
+                     WHERE id=$2::uuid
+                 RETURNING id, identifier, company_id""",
+                status, issue_id,
+            )
+            if not row:
+                return {"ok": False, "error": f"issue {issue_id} not found"}
+            cid = company_id or str(row["company_id"])
+            await conn.execute(
+                """INSERT INTO issue_comments (id, company_id, issue_id, body, author_type)
+                   VALUES ($1::uuid, $2::uuid, $3::uuid, $4, 'system')""",
+                str(uuid.uuid4()), cid, issue_id, note,
+            )
+    finally:
+        await conn.close()
+
+    logger.info("Chair set issue %s → %s", issue_id, status)
+    return {
+        "ok": True,
+        "id": str(row["id"]),
+        "identifier": row["identifier"],
+        "status": status,
+    }
+
+
 async def respond_to_interaction(
     issue_id: str, interaction_id: str, payload: dict,
 ) -> dict: